H2O Express Transport LLC
Full-Time Customer Service Leader
1 year ago
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Important information
Contract type:
Permanent
Location:
Statesville, NC, USA
Work mode:
Onsite
Published on:
21 September 2026
What they need
We are seeking a Full-Time Customer Service Leader to join our team in Statesville, NC.
As a Customer Service Leader, you will
- Oversee daily customer service operations to ensure exceptional support and satisfaction
- Lead, train, and motivate a team of customer service associates
- Develop and implement strategies to improve service efficiency and quality
- Handle escalated customer inquiries and resolve issues promptly
- Monitor department performance metrics and prepare reports for management
- Collaborate with other departments to enhance overall customer experience
Key skills include strong leadership, communication, problem-solving, and organizational abilities.
Benefits include competitive salary, health insurance, paid time off, employee discounts, and opportunities for professional growth.
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Information
Date Posted
September 27, 2025
Location
Statesville, North Carolina
Expiration date
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