Full Time Front Desk Agent

JOIN OUR TEAM AT Hayward Inn
Front Desk Agent
Full Time, Various Shifts (Weekends, Mornings & Evenings)

About the Role

As a Front Desk Agent, you will be the first friendly face our guests meet. We are looking for someone who enjoys helping people and takes pride in making every stay a great one.

What You Will Do

• Welcome guests and guide them through a smooth check-in and check-out
• Answer questions about the hotel, our services, and the Eugene area
• Answer phone calls and take reservations with a friendly, helpful manner
• Resolve guest needs promptly and with care
• Work closely with our housekeeping, maintenance, and restaurant teams to keep every stay comfortable
• Keep accurate guest records in our reservation system and follow hotel procedures
• Handle guest payments and accounts
• Support your teammates and pitch in on special projects

What We Are Looking For

• A warm, welcoming attitude and a professional appearance
• A pleasant, professional phone manner
• Dependable attendance and on-time arrival
• Comfortable using computers and learning new software (hotel experience is a plus)
• Strong communication skills and attention to detail
• Must be available to work Saturdays and Sundays
• Flexibility to work mornings, evenings, and weekends

Pay: $17.10 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person