Full-Time Front Office Assistant

Join Our Team at A Woman’s Choice of Charlotte!

Are you a compassionate, bilingual multitasker who loves making people feel welcome? If you are passionate about reproductive healthcare and thrive in a fast-paced team, we would love to meet you!

At A Woman’s Choice of Charlotte, we provide safe, nonjudgmental care. As our Front Office Assistant, you are the friendly face and reassuring voice guiding our patients through their visit.

What You’ll Do

• Welcome Patients: Greet everyone warmly and set a safe, caring tone.
• Bilingual Support: Help patients check in and out, complete paperwork, and get answers in both English and Spanish.
• Keep Operations Smooth: Confirm appointments, update electronic health records, and handle daily office duties like scanning and filing.
• Protect Patient Privacy: Maintain precise digital records while strictly following HIPAA guidelines.
• Solve Problems: Calmly assist patients with scheduling, financial, or logistical questions.

What We’re Looking For

• Bilingual: Fluent in both English and Spanish (written and spoken).
• Mission-Aligned: Passionately pro-choice and committed to reproductive justice and patient dignity.
• Great Under Pressure: Calm, organized, and skilled at juggling phone calls, check-ins, and paperwork.
• Tech-Savvy: Comfortable with computers, Microsoft Office, and health records software.
• Schedule: High school diploma/GED required. Available for full-time on-site work, including required Saturday shifts.

Perks & Benefits

• Competitive hourly pay
• Health, dental, and vision insurance (after 60 days)
• 401(k) with company match & life insurance
• A supportive, empowering team with access to employee wellness resources

Ready to Apply?

Send your resume and a quick note sharing why you want to join our team. We look forward to connecting with you!