Full time Front Office Assistant

About the Role:

HONEST PLUMBING AZ LLC is looking for a motivated and organized Full Time Office Assistant to join our growing team in Mesa, AZ! This is a fantastic opportunity to be the backbone of a busy plumbing operation, keeping things running smoothly behind the scenes. If you thrive in a fast-paced environment and love keeping things organized, we want to hear from you!

Responsibilities:

Answer and direct incoming phone calls, emails, and customer inquiries in a professional manner

Schedule and coordinate service appointments, dispatching technicians as needed

Maintain and update customer records, job files, and office databases

Process invoices, payments, and assist with basic bookkeeping tasks

Support management with administrative tasks, reporting, and correspondence

Order and track office and field supplies inventory

Serve as the first point of contact for customers, ensuring a positive experience

Requirements:

Prior experience in an administrative, receptionist, or office assistant role preferred

Strong communication and customer service skills, both written and verbal

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or similar software

Ability to multitask, prioritize, and stay organized in a fast-paced environment

Experience with scheduling or dispatching software is a plus

Reliable, punctual, and detail-oriented with a positive attitude

High school diploma or equivalent required

Housecall Pro, Appfolio and Service Channel is a plus

About Us:

HONEST PLUMBING AZ LLC is a trusted plumbing company proudly serving the Mesa, AZ community with integrity, quality workmanship, and transparent pricing. Our customers choose us because we deliver on our promise of honest, reliable service every time. Our team enjoys a supportive work environment where every employee is valued and plays a key role in our continued success.

Pay: $25.30 - $30.47 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person