Full Time Lead Server

Job Overview

We are seeking a dynamic and energetic Full Time Lead Server to join our vibrant hospitality team. In this pivotal role, you will serve as a key leader on the floor, ensuring exceptional guest experiences through expert service, team coordination, and operational excellence. Your culinary knowledge, combined with strong sales and customer service skills, will help elevate our restaurant’s reputation for fine dining and memorable hospitality. This position offers an exciting opportunity to showcase your leadership abilities while working in a fast-paced, food-loving environment that values professionalism and enthusiasm.

We are a brand new tapas style restaurant and you will be part of the opening team. OH's Vineyard is an functiong vineyard producing several styles of wine including sparking.

Duties

• Help to lead and motivate the serving team to deliver outstanding guest service consistently.
• Oversee table assignments, ensure timely food and beverage delivery, and manage guest relations with professionalism.
• Assist in training staff on POS systems such as Toast to streamline order processing and sales transactions.
• Handle guest inquiries, resolve issues promptly, and create a welcoming atmosphere that encourages repeat visits.
• Support food safety standards by ensuring proper food handling, sanitation practices, and adherence to health regulations.
• Coordinate with kitchen staff for food preparation, plating standards, and timely service while maintaining high-quality presentation.
• Conduct opening and closing procedures including inventory checks and sanitation audits.
• Utilize reservation platforms such as Resy/Toast Tables to manage bookings efficiently and optimize seating arrangements for maximum guest satisfaction.

Skills

• Extensive experience with POS for efficient order entry and sales processing.
• Proven ability in fine dining service with strong knowledge of food industry standards and beverage service etiquette.
• Culinary experience or background in food preparation enhances your ability to communicate effectively with kitchen staff.
• Excellent time management skills to handle multiple tables seamlessly during busy hours.
• Knowledge of wine varieties, spirits, cocktail recipes, and beverage presentation techniques. Will train the right candidate but basic knowledge is expected.
• Exceptional customer service skills with a focus on guest relations and creating memorable dining experiences. A consistent positive attitude is a must.
• Familiarity with restaurant operations including bussing tables, host/hostess duties, cashiering, sanitation standards, and food safety protocols.
• Hospitality-oriented mindset with excellent communication skills to foster teamwork among staff members.

This position includes tips in addition to the hourly rate. There is no tip pooling so you keep your own tips. A small percentage will be deducted from all servers and bartenders and used to tip out the back of the house.

Join us as a Full Time Lead Server if you're passionate about delivering exceptional service in a lively environment where your leadership makes a difference! We value energetic professionals who thrive on creating memorable moments for our guests while showcasing their culinary, wine, and spirits knowledge expertise.

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Work Location: In person