Full-time Para Transit Operator

Description

Dial-a-Ride Driver

DEFINITION:

Responsible for the safe and courteous operation of a public transit vehicle.

Examples of Duties

ESSENTIAL FUNCTION STATEMENTS: – Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Provide transportation for senior citizens and persons with disabilities.

• Operate vehicle in a safe, smooth and defensive manner at all times; obey traffic regulations.

• Fuel and prepare vehicle for daily service; thoroughly inspect; fill fluids; spot clean; wash vehicle as needed; and report damage.

• Report mechanical concerns and service requirements to maintenance personnel.

• Perform fare collection and complete daily reports.

• Follow direction of dispatch, adhere to trip manifest, and use two-way radio in a professional manner.

• Project positive image to the public and provide exceptional customer service while communicating with peers and the public.

• Adhere to passenger safety, sensitivity, and confidentiality standards.

• Respond to public complaints and questions in a professional manner.

• Perform other duties and responsibilities as assigned.

Typical Qualifications

QUALIFICATIONS:

Knowledge: General knowledge of transit vehicles and their operation and maintenance; use of two-way radios, mobility device lifts, ramps and securement; principles and practices of customer service and de-escalation; City geography; basic mathematical principles; adhere to Federal, State and local laws, codes and regulations; responsibilities under the Americans with Disabilities Act; responsibilities under Title VI of the Civil Rights Act of 1964; English usage, spelling, grammar and punctuation.

Skills: Communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work; maintain physical condition appropriate to the performance of assigned duties and responsibilities; maintain mental capacity which allows the capability of making sound decisions and demonstrating intellectual capabilities; maintain effective audio/visual discrimination and perception to the degree necessary for the successful performance of assigned duties.

Abilities: Work independently in the absence of supervision; learn and follow city traffic laws, rules and safe vehicle operating procedures; learn and follow Federal transit regulations; general knowledge of city geography and the location of various businesses and agencies; work within the constraints of a time schedule; prepare clear and concise reports; use independent judgment and foresight when assessing road conditions in poor weather; give and follow directions with precision; respond to and resolve difficult and sensitive public inquiries and complaints.

Supplemental Information

Experience and Training Guidelines:

Experience:

1 year experience in passenger transportation, human services, or related field

Training:

Equivalent to the completion of the twelfth grade

License or Certifications:

Possession of a valid driver’s license