Full Time Passenger Service Agent/Ramp Coordinator

ABOUT EVA AIRWAYS

EVA Airways (www.evaair.com) is a 5-Star international airline headquartered in Taipei, Taiwan. In 2024, EVA Airways ranks at 8th in SKYTRAX World’s Top 10 Airlines. From time to time, EVA Airways has employment openings in different job functions at various office locations. Experience related to the position is preferred but entry-level is also welcomed. Please specify position and salary expectation on resume and email to the designated email contact. Employee benefits are listed in the branch job post below.

REQUIREMENTS

1. Good communication/customer service/organization/time management skills

2. Knowledge with Microsoft Office applications (Word, Excel and PowerPoint)

3. Must be legally authorized to work in the U.S. without sponsorship

4. Weekend/holiday/night shifts required for passenger service agent/ramp coordinator

EVA BRANCH INFORMATION

San Francisco Branch Office has immediate full-time position for Passenger Service & Ramp Coordinator. Please specify position and salary expectation on resume and email to [email protected].

EVA SALARY OFFERING

Monthly Salary: $3,875 to $4,325 depending on prior airline experiences.

EVA EMPLOYEE BENEFITS

EVA Airways offers an excellent benefits package including:

1. Comprehensive medical and dental insurance coverage plans (including spouse and children) and vision coverage plan (employee only) without premium costs.

2. 401(k) plan with company match

3. Additional allowance for operation position

4. Free and discount flight tickets for employee and eligible family members on EVA Airways and over 50 other major airlines

5. Vacation accrued from first day of employment and 1is determined based on seniority of service. Vacation starts at up to 7 days in the first year and increasing annually, up to a maximum of 24 days.

6. 8 national holidays, 3 floating holidays, and 9-day paid sick leave

JOB DESCRIPTION

AIRPORT OPERATION - PASSENGER SERVICE & RAMP COORDINATOR:

1. Passenger Service Skills - Check-in and boarding procedures (verify valid travel documents), Baggage handling, and among other related tasks.

2. Ramp Agent Duties - Load planning, aircraft movement guidance, monitor and coordinate catering, cabin cleaning, security searches, and fueling.

3. Administrative Duties - Processing invoices, handling passenger complaints, managing baggage claims, providing training for ground handle and managing inventory and stock control.

EVA Airways is an Equal Opportunity Employer

Job Type: Full-time

Pay: $3,875.00 - $4,325.00 per month

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Work Location: In person