Full-Time - RUNNER

Position Summary:

A Runner is primarily responsible for maintaining the cleanliness of all hotel china,

silverware, and cookware. This person must have good communication skills and be able to lift,

pull, and push a moderate amount of weight. This is a fast-paced position that will involve customer

interaction. Complies with all guest service basics such as uniforms, name tags, and proper guest

greeting. Knowledgeable on hotel facilities and services to assist guests and colleagues as appropriate.

Ensures all communication containing Company, hotel, brand and guest information is consistent with

privacy policies, practices and regulations. Impresses hotel partners with quality and timely service in a

pleasant and friendly manner.

Qualifications Required:

• Previous work in a team environment preferred
• Basic knowledge/awareness of safety hazards and safety practices
• Must be ableto understand directions and instructions given in English
• Must be able to work in the United States of America legally

Essential Functions and Responsibilities:

• Responsible for making sure all requests are delivered promptly
• Responsible for making sure items delivered to guest rooms are fully functional & clean.
• Responsible for checking storerooms for availability of bed rails, cribs, high chairs, pack &

plays & ensuring they are in safe condition

• Responsible for delivering linens, towels, & guest amenities to all housekeeping landings
• Performs carpet cleaning
• Will also be trained to make guest beds while room attendants areoff-shifts
• Assists with unloading shipments, dating items, and putting items away.
• Inventory stock to ensure adequate supplies.
• Perform machine work and stocking duties as necessary.
• Follow sustainability guidelines and practices related to the property and Ganir’s expectations.
• Practice safe work habits, wear protective safety equipment, and follow SDS and OSHA

standards.

• Perform other duties as requested by management.
• Ensure overall client satisfaction.

Nonessential Skills and Experience:

• Performs other duties as assigned. The omission of specific duties does not exclude them from

the position if the work is similar, related, or a logical assignment to the position.

Success Factors/Job Competencies:

• Ability to interact tactfully and positively with all levels of staff, management, clients, and

maintains effective working relationships with a variety of people

• Possess strong initiative and self-motivation
• Ability to effectively establish work priorities and to make independent decisions
• Ability to work on multiple tasks simultaneously
• Detail-oriented with excellent organizational skills
• Ability to be flexible and open to new ideas
• Ability to work effectively under pressure while maintaining a high level of productivity
• Ability to follow directions, yet exercise independent and appropriate judgment

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to

enable individuals with disabilities to perform the essential functions.

• Physical Demands: Must be able to reach with hands or arms; balance/stoop/bend/twist/push;

talk and hear; must be able to stand for long periods of time; may lift up to 50lbs and push/pull

up to 100lbs with proper equipment

• Work Environment: Conditions vary based on location within building; may be required to wear

basic PPE (eye protection, gloves, etc.), per job function; Some work also occurs outside

buildings with “ground” cleaning (parking lots, plazas, sidewalks); conditions vary based on

weather