Full-time Security Guard

Overview

We are seeking reliable, professional, and customer-service-focused Security Officers to join our team at a high-profile retail complex in Brandon. In this role, you will maintain a visible safety presence, helping build a secure, comfortable, and welcoming environment for shoppers, store staff, and site visitors. If you enjoy interacting with people, staying active throughout your shift, and working in a stable full-time position with clear opportunities to grow, this role offers a great environment to build your career.

Compensation & Schedule

• Starting Pay: $17.50 per hour
• Hours: Full-time (40 hours per week, 5 days per week)
• Shift Structure: 8-hour shifts; start times vary based on operational needs

What Success Looks Like

In your day-to-day work:

• Maintain an approachable, professional presence while conducting regular walking patrols throughout indoor and outdoor complex areas.
• Greet visitors and assist shoppers, employees, and tenants with directions and customer service inquiries.
• Identify potential safety hazards, policy concerns, or property issues and handle them according to site procedures.
• Remain focused, alert, and engaged in your duties throughout your shift, following all site rules (including keeping personal mobile devices put away while on duty).
• Write clear, detailed, and accurate daily activity logs and incident reports before the end of your shift.

Over time:

• Develop a deep understanding of site operations, tenant needs, and emergency protocols.
• Handle unexpected situations and conflict de-escalations smoothly and professionally.
• Become a trusted resource for site management, visitors, and fellow security team members.

Must-Have Qualifications

• Valid Manitoba Security License.
• Current First Aid & CPR Level C certification from a CSA-approved provider.
• High School Diploma or GED equivalent.
• MOAB (Management of Aggressive Behavior) Certification, or willingness to complete company-sponsored training prior to starting work.
• Proficient spoken and written English communication skills for incident reporting and daily interactions.
• Ability to comfortably stand, walk, and conduct patrols both indoors and outdoors for an 8-hour shift.
• Legal authorization to work in Canada.
• Strong track record of punctuality, dependability, and professional conduct.

Nice-to-Have Skills

• Prior experience working in retail security, customer service, or public-facing roles.
• Demonstrated experience using verbal de-escalation techniques in customer service settings.

What We Offer

We are certified as a Great Place to Work and believe in supporting our employees through hands-on training, fair management, and internal promotion. We provide company-sponsored training opportunities to help you build valuable skills for long-term career growth in security operations.

We are committed to an inclusive and accessible workplace. Accommodations are available upon request for candidates participating in any part of the recruitment and selection process.

How to Apply

If you are dependable, customer-focused, and ready to contribute to a safe community environment, we welcome your application. Submit your resume today to be considered for our upcoming interview schedules.