Full Time Team Member

Role Summary: Foster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC). General Responsibilities:

• Read, understand and comply with all parts of the Team Member Handbook
• Understand all tenets of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC).
• Execute FIFO (First In, First Out) model is being followed.
• Protect the customer experience by ensuring packaging, food presentation, and quality is top level.
• Appropriately handle all customer issues and play a positive role in customer recovery.
• Show up on time, have a great attitude, and work hard for your entire shift.
• Constantly improve yourself by finding ways to do your work better and faster.
• Proactively pursue the certification process and look for opportunities to be cross-trained.
• Be responsible to fill your shift if you are not able to work.
• Ensure your appearance is in compliance with the Handbook
• Be a team player
• Display good stewardship and a sense of ownership for the business

Requirements:

• Available to work a minimum of 3 days per week
• Available to work Saturdays.
• Understand the expectation of Chick-fil-A customer service standards and operational excellence.

Skills:

• Outgoing and fun
• Great attitude
• Hard-working
• Dependable
• Honest
• Demonstrate leadership attributes
• Team-player
• Positive attitude & role model
• Responsive to team’s needs
• Takes initiative
• Works to serve others
• Motivated to grow and to learn
• Great verbal communicator
• Outgoing/friendly/patient
• A desire for ongoing training/education
• Detailed & keenly observant
• Passion for procedural discipline
• Able to lift 40 - 60 pounds on a consistent basis

Benefits:

• Affordable Healthcare
• Flexible schedule
• Employee discount
• Qualify for free college after 30 days of employment