❗❗Full Timer Assistance Coordinator - AM/PM/ON ❗❗

Lebanon-based international medical assistance and travel insurance company, operating since 2001.

🔹 Key Responsibilities:

• Handle incoming calls and emails professionally  
• Assist clients with support and coordination  
• Manage case files and documentation  
• Communicate with providers and beneficiaries  
• Apply coverage decisions and reimbursement procedures  
• Send Guarantees of Payment  
• Ensure system and quality compliance  
• Collaborate with the team and other departments

🔹 Ideal Candidate Should Have:

• Strong communication and interpersonal skills  
• Customer service focus with attention to detail  
• Ability to multitask and stay calm under pressure  
• Team player and problem solver  
• Basic knowledge of medical/insurance terms is a plus  
• Willingness to work flexible shifts - at least 2 shifts out of 3 (AM, PM & ON)

📍 Location: Dbayeh

🕒 Shifts:

• AM: 7:00 AM - 3:00 PM
• PM: 3:00 PM – 11:00 PM 
• ON: 11:00 PM - 7:00 AM

💼 Job Type: Full-Timer (170 Hrs/month)****+ Benefits