Fullstack Developer

Experience: 5-8 years

Location: Pune

Role Overview:
We are looking for a customer-facing Field Engineer who will work closely with enterprise customers and engineering teams to implement, deploy, troubleshoot, and support AI/ML solutions. The role requires strong technical depth along with excellent communication, requirement-gathering, and customer-management capabilities.

Key Responsibilities:
Ability to co-work with Agentic AI model, Optimizing processes agnatically [agentic optimizing engineering]

Work closely with customers and act as a technical representative within customer environments

Support implementation and deployment of AI/ML solutions and ML pipelines

Work with customer technical teams to understand requirements and identify appropriate solutions

Gather, analyse, and translate customer requirements into technical implementations

Support deployment, configuration, troubleshooting, and operational activities

Work closely with ML Engineers, Infrastructure Engineers, and other technical teams

Participate in multiple customer projects and engagements

Provide technical guidance and support throughout the implementation lifecycle

Communicate technical concepts and solution approaches to customers and business stakeholders

Support customer-specific implementations and resolve technical issues

Must be available for on-call support as needed

Ability to collaborate effectively with Agentic AI models

Capability to optimize repetitive processes and workflows using agentic/autonomous engineering approaches

Required Technical Skills:
Strong understanding of AI/ML systems and ML pipelines

Exposure to ML deployment and production environments

Understanding cloud and infrastructure concepts

Familiarity with deployment, DevOps, and CI/CD practices

Experience working with enterprise/customer-facing technical implementations

Ability to troubleshoot technical issues across application, ML, and infrastructure layers

Required Experience:
Experience working on multiple projects/customer engagements

Prior client-facing experience is strongly preferred

Experience interacting with technical teams and business stakeholders

Key Soft Skills:
Excellent communication skills

Strong customer-facing and stakeholder-management skills

Strong requirement-gathering capability

Ability to explain complex technical concepts clearly

Ability and willingness to travel to customer locations as required

Travel:
Willingness to travel is mandatory, as the role may require working from customer premises within or outside India