FullTime Positions

Overview

Pinnacle Car Services is hiring:

Dispatchers: Fulltime, Dayshift 8am -5 pm(1 position), Crossover 5 - 11 pm(1 position), Nightshift Dispatcher/Driver (1 position older than 25 years)

CDL Drivers Fulltime, 5 positions Class B with passenger endorsement and DOT Medical Certificate, older than 25 years

Black Car Service drivers, Fulltime and parttime available, Class D with passenger endorsement and non CDL medical certificate, older than 25 years old, cdl more than 12 months.

Duties

Dispatcher:

• Fielding a very high volume of calls from clients scheduling rides and updating existing rides.
• Competently direct drivers to the next location.
• Dispatch rides accurately and on time.
• Accurately provide pricing for rides to clients.
• Ability to multi-task and manage diverse details to excel in a high-energy environment with shifting priorities.
• Attention to detail is critical.
• Excellent listening skills and communication skills.
• Strong computer aptitude, ability to prioritize, remain calm/patient in stressful situations, and ability to contribute to a positive work environment.

Preferred Qualifications:

• Remain flexible with work hours, including long days and weekends during peak-time and special events.
• Experience with MS Office, Google Office Suite, and Gmail is a plus.
• Bi-lingual is a plus but not required.

We set the tone for success and reward your hard work, dedication, and contributions:

• Exposure to tenured leaders who invest time in teaching our service-based sales business model.
• A hands-on approach to “learn by doing” coming into the role, with exposure to the various services and customers.
• Successful employees are often promoted with opportunities in Sales and Marketing or Operations.

CDL CLASS B COACH DRIVERS

Job Responsibilities include, and are not limited to:

• Safety is our number one priority - all CDL drivers must comply with FMCSA regulations, company policies, and city, state, federal laws, including traffic laws.
• Operate CDL vehicles in such a manner that proper care is given to passengers and equipment at all times.
• Oversight of all safety regulations and vehicle operations and manage communications between driver(s) / clients effectively to deliver our Pinnacle Car Services, Inc. service model and ensure US DOT compliance.
• Provide punctual, exceptional customer service per customer request/expectations and maintain customer safety any time customers are on board or near your vehicle.
• Perform pre / post-trip inspections, complete required logs, and maintain vehicle cleanliness, fuel, and maintenance.
• Monitor your personal Hours of Service and review/verify your personal DOT compliance scorecards and logs to ensure accurate, consistent implementation of Federal DOT regulatory requirements.
• Be proficient in English (written/verbal) for basic business communication.
• Perform additional duties as assigned.

Required Qualifications:

• Possess a Class A or B Commercial Driver’s License (CDL), with a passenger endorsement, air brake endorsement.
• Candidates must be at least 25 years old
• Candidates must have experience using applications on smartphones and be able to access email.
• Candidates must pass a DOT physical, pre-employment drug screening, and a background check before being eligible for employment.
• Eligible candidates will have 1-5 yrs. of experience transporting passengers OR 1-5 years of experience operating other large CDL vehicles. Experience on coaches is preferred.
• DOT / FMCSA knowledge related to CDL and passenger carrying vehicles.
• Experience in customer service protocols and processes, including quality standards and personal customer support before, during, and after the service experience.
• Candidates must have an acceptable driving record (MVR):
• Have no more than 2 moving violations within the last 12 months
• Have no more than 4 moving violations within the last 3 years
• Have no more than 1 minor accident within the last 3 years
• Have no major accidents, no reckless driving charges, no DUI’s, and no DWI’s. (Failure to appear, for any of the above citations or charges, will be considered a violation.)
• Have no suspensions or revocations within the last 5 years
• Experience with SAMSARA is preferred but not required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.

• Eligible candidates must be able to lift up to 75 lbs with assistance, and load multiple pieces of luggage on any assignment.
• Eligible candidates must be able to sit comfortably for extended periods of time while on duty (with minimal opportunity to stretch).
• Eligible candidates must be able to operate various mechanical aspects or perform physical tasks on CDL vehicles (i.e. check fluids and windshield washer blades, connect the vehicle dump tank and cleanse the system, etc.).

We set the tone for success and reward employees hard work, dedication, and contributions:

• Drivers will have exposure to tenured leaders who invest time teaching our service-based business model.
• Coming into this role includes a hands-on approach to “learning through performing” a variety of services.
• Successful drivers enjoy exciting assignments and have an option to expand responsibilities as a driver trainer and/or join our operations team.

BLACK CAR SERVICE DRIVERS

Pinnacle Car Services, Inc. is actively looking for self-motivated, confident, and professional Car Service drivers to join our transportation company located in Springdale, Arkansas! We provide service for local weddings and airport transfers, along with local trips for schools, sports teams, and art groups. If you have strong leadership skills, are safety-oriented, and have a valid driver’s license then you are the ideal candidate! Part time or full time or summer event drivers.

Job Responsibilities include, and are not limited to:

• Safety is our number one priority - all drivers must comply with FMCSA regulations, company policies, and city, state, federal laws, including traffic laws.
• Operate vehicles in such a manner that proper care is given to passengers and equipment at all times.
• Oversight of all safety regulations and vehicle operations and manage communications between driver(s) / clients effectively to deliver our Pinnacle Car Services, Inc. service model and ensure US DOT compliance.
• Provide punctual, satisfactory customer service per customer request / expectations and maintain customer safety any time customers are on board or near your vehicle.
• Perform pre / post-trip inspections, complete required logs, and maintain vehicle cleanliness, fuel, and maintenance.
• Be proficient in English (written / verbal) for basic business communication.
• Perform additional duties as assigned.

Required Qualifications:

• Possess a class D Driver’s License, with a passenger endorsement.
• Candidates must be at least 25 years old
• Candidates must have experience using applications on smartphones and be able to access email.
• Candidates must pass a DOT physical, pre-employment drug screening, and a background check before being eligible for employment. Company will supply guidance.
• Eligible candidates will have 2-5 yrs. of experience transporting passengers OR 2-5 years of customer experience.
• Experience in customer service protocols and processes, including quality standards and personal customer support before, during, and after the service experience.
• Must have an acceptable driving record (MVR):
• Have no more than 2 moving violations within the last 12 months
• Have no more than 4 moving violations within the last 3 years
• Have no more than 1 minor accident within the last 3 years
• Have no major accidents, no reckless driving charges, no DUI’s, and no DWI’s. (Failure to appear, for any of the above citations or charges, will be considered a violation.)
• Have no suspensions or revocations within the last 5 years
• Experience with SAMSARA is preferred but not required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.

• Eligible candidates must be able to lift up to 75 lbs. and load multiple pieces of luggage on any assignment.
• Eligible candidates must be able to sit comfortably for extended periods of time while on duty (with minimal opportunity to stretch).
• Eligible candidates must be able to operate various mechanical aspects or perform physical tasks on vehicles (i.e. check fluids and windshield washer blades, check tire tread depths, etc.).
• Eligible candidates must be able to stand for long periods of time.
• Eligible candidates must be able to much be able to walk far distances.

We set the tone for success and reward employees hard work, dedication, and contributions:

• Drivers will have exposure to tenured leaders who invest time teaching our service-based business model.
• Coming into this role includes a hands-on approach to “learning through performing” a variety of services.
• Successful drivers enjoy exciting assignments and have an option to expand responsibilities as a driver trainer and/or join our operations team.

Pay: $13.00 - $18.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person