Functional QA Tester

Responsibilities

• Supporting functional testing activities for regulatory risk and compliance client work

• Reviewing requirements, test scenarios, and test cases to validate system behavior against expected outcomes

• Documenting test results, tracking defects, and coordinating retesting across project timelines

• Interpreting process flows and compliance requirements to identify gaps in testing coverage

• Using data analysis and interpretation skills to compare source data, test outputs, and expected results

• Assisting in test planning, test execution, and status updates for client deliverables

• Applying knowledge of compliance frameworks, controls compliance, and regulatory reporting in testing tasks

• Collaborating with senior team members to resolve testing issues and clarify functional questions

• Ability to actively participate in reviews of User Stories (functional and technical) in order to identify and help bridge gaps in requirements - particularly around use-cases and workflows (including considerations such as happy path, alternate paths, user-error, system-error workflows, etc.)

• Working closely with the Business and QA leads to obtain a thorough understanding of the application and the business being supported by the application

• Working closely with Interactions Hub Developers / Solution Architect / Technical Lead to understand the technical approach, technical specifications, and non-functional requirements that are integral to the software application.

What You Must Have

• At least a Bachelor's degree

• At least 2 -4 years of experience

• Oral and written proficiency in English required

• Certification(s) Preferred: ISTQB

• Minimum of 2 year(s) of experience working with QA Testing skills.

• Proficiency in the use of test management tools like Azure DevOps, JIRA, XRAY, etc.