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Functional Specialist - Midlands

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Hybrid

Functional Specialist - Midlands

3752 Full Circle Contact Ctr Srvs (Prop.)Ltd

Functional Specialist - Midlands

Skills

Workday

2 months ago

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Important information


Contract type:

Permanent

Salary:

£39,500 / year

Location:

Great Barrington, MA, USA

Work mode:

Hybrid

Published on:

13 August 2026

What they need


Are you looking for a better work/life balance?

We have several roles available working hybrid (2 days at home) role at our well-connected Cardiff clinic.

We have clinic locations across the Midlands and offer a hybrid working environment.
If you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move!

We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.

As a Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person, on the phone or via video link, write reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.

What we offer

  • Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised.
  • Full or part time hours (minimum 3 days per week).
  • Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required).
  • £39,500 starting salary, rising to £40,500 after DWP approval.
  • 10% of Salary Bonus scheme (based on quality and performance).
  • Hybrid working – home and clinic based (up to 3 days per week).
  • Watch this short video to find out more https://capita.wistia.com/medias/2spl0ey4a9

Other benefits

  • HCPC/NMC fees paid and full revalidation support.
  • 15 weeks’ full maternity, adoption and shared parental pay.
  • Company pension, life assurance and Cycle2Work scheme.
  • Discounts across retail, travel, technology and wellbeing.
  • Free access to Headspace (for you and up to 5 others).
  • A paid volunteering day each year.
  • Ongoing training, development and clear career pathways.
  • 25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days.

Job title:

Functional Specialist - Midlands

Job Description:

What you’ll do in this role:

  • Conduct initial reviews, face-to-face, video or telephone assessments to evaluate how a claimant’s health condition or disability affects them for various types of benefit including WCA or PIP.

  • Analyse and interpret clinical information and supporting evidence.

  • Write detailed evidence-based reports to support the DWP in making informed and objective decisions - no treatment or diagnosis required.

  • Use IT systems to support clinical decision-making and report writing.

  • Develop your clinical knowledge and constantly learn about health conditions which are less familiar to you.

What are PIP and WCA?

  • **Personal Independence Payment (PIP)**is a benefit for people with a long-term health condition or impairment. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead full, active and independent lives.

  • **Work Capability Assessment (WCA)**is a functional assessment that looks at a range of different activities relating to physical, mental, intellectual and cognitive functions, to help DWP determine a customer's capability for work or work-related activity.

Location:

Home-Based - GBR

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

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