3752 Full Circle Contact Ctr Srvs (Prop.)Ltd
Functional Specialist - Midlands
Skills
2 months ago
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Important information
Contract type:
Permanent
Salary:
£39,500 / year
Location:
Great Barrington, MA, USA
Work mode:
Hybrid
Published on:
13 August 2026
What they need
Are you looking for a better work/life balance?
We have several roles available working hybrid (2 days at home) role at our well-connected Cardiff clinic.
We have clinic locations across the Midlands and offer a hybrid working environment.
If you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move!
We offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.
As a Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person, on the phone or via video link, write reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.
What we offer
- Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised.
- Full or part time hours (minimum 3 days per week).
- Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required).
- £39,500 starting salary, rising to £40,500 after DWP approval.
- 10% of Salary Bonus scheme (based on quality and performance).
- Hybrid working – home and clinic based (up to 3 days per week).
- Watch this short video to find out more https://capita.wistia.com/medias/2spl0ey4a9
Other benefits
- HCPC/NMC fees paid and full revalidation support.
- 15 weeks’ full maternity, adoption and shared parental pay.
- Company pension, life assurance and Cycle2Work scheme.
- Discounts across retail, travel, technology and wellbeing.
- Free access to Headspace (for you and up to 5 others).
- A paid volunteering day each year.
- Ongoing training, development and clear career pathways.
- 25 days’ holiday (rising to 27 with service) with the option to buy more up to 5 days.
Job title:
Functional Specialist - Midlands
Job Description:
What you’ll do in this role:
Conduct initial reviews, face-to-face, video or telephone assessments to evaluate how a claimant’s health condition or disability affects them for various types of benefit including WCA or PIP.
Analyse and interpret clinical information and supporting evidence.
Write detailed evidence-based reports to support the DWP in making informed and objective decisions - no treatment or diagnosis required.
Use IT systems to support clinical decision-making and report writing.
Develop your clinical knowledge and constantly learn about health conditions which are less familiar to you.
What are PIP and WCA?
**Personal Independence Payment (PIP)**is a benefit for people with a long-term health condition or impairment. It is paid to make a contribution to the extra costs that disabled people may face, to help them lead full, active and independent lives.
**Work Capability Assessment (WCA)**is a functional assessment that looks at a range of different activities relating to physical, mental, intellectual and cognitive functions, to help DWP determine a customer's capability for work or work-related activity.
Location:
Home-Based - GBR
,
United Kingdom
Time Type:
Full time
Contract Type:
Permanent
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