Functions Manager

$93,000 + Super

• Manage functions ranging from corporate conferences and dinners to family days and after-hours parties.
• Oversee high-volume catering and daily event execution within an iconic zoo venue.
• Bring strong organizational skills to run the show in a vibrant, dynamic environment.

The Role

• Drive Event Execution: Oversee and manage daily function operations, ensuring flawless end-to-end event delivery.
• Lead & Inspire: Coach, mentor, and motivate function supervisors and team leaders to maintain high morale and exceptional service standards.
• Maintain Culinary & Service Excellence: Partner closely with our talented culinary team to ensure every plate, platter, and pour reflects menu perfection and premium guest satisfaction.
• Operational Management: Drive administrative efficiency across roster planning, stock control, labour optimization, and supplier ordering.
• Client & Guest Engagement: Act as the primary on-ground ambassador, meeting, greeting, and delighting clients to exceed expectations at every event.
• Grace Under Pressure: Maintain a calm, confident presence, keeping complex, multi-event operations running smoothly on time and on standard in an environment that’s diverse daily.

The Person

• Proven Management Background: Demonstrated experience supervising or managing functions, banquets, or large-scale events within hospitality or venue catering.
• Service Champion: A strong track record of anticipating client needs and consistently exceeding customer satisfaction benchmarks.
• Inspiring Leader: Exceptional interpersonal and team-building skills with a passion for developing staff.
• Agile & Adaptable: A flexible, solution-focused attitude with the ability to pivot seamlessly during live, fast-paced events.
• Strong Communicator: Excellent verbal and written communication skills to liaise effectively across clients, kitchen staff, Zoos Victoria stakeholders.
• Licensing Requirements: Valid Australian Driver’s License.

The Benefits

• Multiple salary packaging options to make your dollar go further.
• 12 weeks of paid parental leave for primary caregivers.
• Access to 100+ retail discounts.
• Clear career paths and support to achieve your goals.
• We are an ecological and socially forward operation – committed to minimising food waste and single use plastic.

If you have any questions, please email [email protected]

We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us on either 1300TALENT or [email protected]

Our people’s unique backgrounds, experience, and abilities are at the heart of our vibrant workforce. We strive to create workplaces that reflect the diverse communities that we serve, where everyone feels empowered and valued. By building diverse teams means we are creating inclusive environments for all our people and those we connect with through our day-to-day operation. We welcome & encourage applications from Aboriginal & Torres Strait Islander peoples, people of all backgrounds, ages, sexual orientation, gender expressions, gender identity and people with disability.