Funeral Customer Service Executive

Are you a compassionate communicator looking for a purpose-driven career? We are seeking a dedicated professional to join our supportive team in a meaningful, service-oriented environment. If you possess an upbeat attitude, a heart for helping others, and desire a stable role, we would love to connect with you.

• Monthly Salary: $2,700 – $3,000 (commensurate with experience) + Performance Bonuses + Incentives

• Working Hours: 8:00 AM – 5:00 PM OR 9:00 AM – 6:00 PM, 5 Days based on roster

• Flexibility: Must be open to rostered weekend and public holiday coverage when required.

📋 Key Responsibilities

• Client Relations: Serve as the primary, welcoming point of contact for customer inquiries, delivering top-tier support.
• Needs Assessment: Listen actively and communicate professionally to fully understand client requirements.
• Team Collaboration: Partner seamlessly with internal departments to guarantee smooth and reliable service delivery.
• Compassionate Support: Provide empathetic guidance and professional assistance to clients during crucial moments.

🎯 Candidate Profile

• Industry Alignment: Comfortable operating within the funeral services sector, where deep empathy, dignity, and respect are paramount.
• Work Ethic: Brings a positive outlook, eagerness to learn, and a strong sense of accountability.
• Preferred Background: Previous experience in hospitality, hotel operations, or call centers is a strong asset.

✨ Why Work With Us?

Make a genuine difference in the lives of families and the community every single day. You will join a structured, respectful workplace that champions teamwork, personal development, and purposeful work.

👉 How to Apply

Ready to embark on a fulfilling career path? Click Apply Now to submit your application.

Sam Chong (R26160573)