Funhouse Manager

Coylumbridge

Location: Aviemore, PH22 1QN, United Kingdom

Address: Inverness-shire

INDHP

We have an exciting new vacancy for a Funhouse Manager to join our team at The Coylumbridge Hotel, a well-established resort offering a spa, dining, pools, and more. This family-friendly hotel is conveniently located near the A9 and close to towns like Aviemore.

Benefits include:

• An attractive salary
• Career development opportunities throughout the UK
• Significant staff discount rates when staying at one of our 60 hotels in the UK
• 50% discount off food and drink if staying at one of our hotels
• Friends and family hotel stay discounts
• Reduced membership at our Leisure clubs
• Free meals on duty (when applicable)
• Employee referral scheme
• Auto enrolment pension scheme

Your duties will include:

• Overseeing the day-to-day running of the Funhouse, including the play area, games arcade, Fun Golf and American Diner.
• Managing staff rotas and ensuring appropriate staffing levels.
• Leading, training and supporting the team to deliver excellent customer service.
• Handling guest enquiries and resolving complaints professionally, including challenging situations.
• Ensuring play equipment and public areas are clean, safe and well maintained.
• Overseeing food and beverage service, cash handling and stock control within the American Diner.
• Organising and supervising children's activities, birthday parties and other events.
• Ensuring health and safety procedures are followed and all relevant checks are completed.
• Monitoring standards across the facility and identifying opportunities to improve the guest experience.

The ideal candidate will have a minimum of two years' management or supervisory experience, ideally within a children's Funhouse, games room or leisure facility. Experience in staff and rota management is essential, alongside strong customer service and communication skills. You will be a hands-on, organised leader who enjoys working with children and families and is confident managing a busy facility and handling challenging situations. A strong understanding of health and safety is also required.

We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.

Application question(s):

• Have you worked successfully as a manager or supervisor of a children's fun house or games room facility?
• Do you have experience with staff and rota management?
• Do others see you as a great communicator, including in challenging situations?

Work authorisation:

• United Kingdom (required)

Work Location: In person