Furniture Sales Associate

Company Description Crate & Barrel is an industry-leading home furnishings specialty retailer that helps people build a home with purpose. Founded in 1962, Crate & Barrel Holdings includes the brands Crate & Barrel, Crate & Kids, CB2, and Hudson Grace, serving customers across physical stores and digital platforms. The company operates more than 100 stores in the U.S. and Canada, with international franchise locations and eCommerce platforms in multiple countries. Supported by about 7,500 associates, Crate & Barrel focuses on curated product sourcing, thoughtful production, and custom delivery and set-up in over 90 countries. As part of the Otto Group, the company emphasizes digital innovation, technology, sustainability, and corporate responsibility.

Role Description This full-time, on-site Furniture role is based at the Crate & Barrel store in Corte Madera, CA. The role focuses on supporting customers in selecting furniture and home furnishings that fit their style, space, and budget, while delivering a welcoming and informed in-store experience. Responsibilities include maintaining visually appealing furniture displays, ensuring products are properly tagged and stocked, and assisting with floor resets and seasonal merchandising. Team members help coordinate furniture orders, schedule deliveries, and communicate product details, care instructions, and lead times clearly to customers. The role also involves collaborating with store leadership and peers to meet sales goals, uphold store standards, and follow all safety and operational procedures.

Qualifications

• Customer service and sales skills, including the ability to engage with diverse customers, understand their needs, and guide them through furniture and home décor selections.
• Visual merchandising and product presentation abilities, with an eye for design, detail, and maintaining organized, appealing furniture displays.
• Communication and interpersonal skills to clearly explain product features, pricing, delivery options, and policies, and to collaborate effectively within a team environment.
• Basic technology and point-of-sale proficiency to process transactions, look up product information, check inventory, and schedule deliveries using in-store systems.
• Physical capability to safely lift, move, and position furniture items, and to stand or walk on the sales floor for extended periods while following safety guidelines.
• Prior retail, furniture, or home furnishings experience is preferred, along with an interest in interior design and creating functional, stylish spaces for customers.
• Availability to work a flexible schedule, including evenings, weekends, and holidays, as required in a retail environment.