Future Pathways Administrative Assistant

Purpose:

The Futures Administrative Assistant will contribute to the student, parent/carer experience at Bangkok Prep as part of the Bangkok Prep Futures Team.

They will:

• Act as a point of contact for parents/carers, students and staff enquiries.
• Support the Head of Future Pathways and the Futures staff in the high quality provision of services related to higher education and careers.
• Provide support to the Futures Team in all aspects of their diverse work with students, parents/carers and staff.

Main Roles and Responsibilities

• Assist in Futures team administration needs including but not limited to:

  • Making appointments, booking rooms, posting and receiving documents, completing internal documentation such as purchase requests, calendar entries and event forms.
  • Gathering and analysing feedback and voice from all stakeholders under the guidance of the Head of Future Pathways.
  • Assist in issuing official school documentation such as transcripts, certification and enrollment letters for all students in line with school policy and procedures.
  • Liaise with other departments such as Purchasing, Maintenance and ICT to assist the Futures Team.

• Assist with Futures Team communication to parents/carers, students, teachers and external parties by:

  • Answering telephone calls and emails, responding directly or seeking the most appropriate support.
  • Create posters and social media content to promote Futures Events, raise awareness of key timelines, information and opportunities for students.
  • Support our communications team by routinely providing them with information under the guidance of the Head of Future Pathways.

• Provide support in managing Futures events, such as University Fairs, alumni visits, university tours, conferences, scholarship days, careers events and Futures classes by:

  • Supporting the event leader(s) to make bookings, coordinate between teams and ensure early and effective communication.
  • Provide support in logistical management such as event registration, transportation needs and resource preparation.
  • Meet, greet and host visitors to Bangkok Prep ensuring our safeguarding policies are followed closely.

Other Role Requirements:

• Complete safeguarding and pastoral training to protect and promote the health and wellbeing of students.
• Show a commitment to their own professional development and learning.
• Accompany students for day trips or residential trips when appropriate and possible.
• Assist in Exams Office duties when needed. For example receiving secure deliveries and checking arrivals of examination materials as a witness to the examination officer.
• Other reasonable professional duties as required by the Head of Future Pathways.

Bangkok Prep Commitment to Safeguarding Principles

Bangkok Prep is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.