FYPS Program Supervisor

Job Title: FYPS Program Supervisor

Location: Brooklyn, NY 11238
Job Type: Full-Time

About Us:

Community Counseling & Mediation (CCM) is a leading Brooklyn-based behavioral health organization dedicated to addressing the root causes of mental illness, substance abuse, and related challenges. Since 1982, CCM has served more than 25,000 individuals and families annually across Brooklyn and Manhattan through over 75 culturally responsive programs. We offer a wide array of services, including mental health counseling, substance use support, education, housing assistance, and youth development programs for at-risk children, youth, and families in historically underserved communities.

Position Overview:

The FYPS (Family and Youth Peer Support) Program Supervisor is responsible for overseeing all aspects of the FYPS program. This includes supervising staff, managing program operations and budget, ensuring timely and accurate reporting, and maintaining fidelity to the FYPS and Alliance models. The supervisor plays a critical role in program development, community engagement, staff development, and quality improvement efforts.

Key Responsibilities:Staff Supervision & Management

• Recruit, hire, and onboard new staff members
• Provide regular supervision and guidance to Family and Youth Advocates
• Enforce performance expectations and responsibilities as outlined in job descriptions
• Support ongoing professional development for team members

Program Oversight

• Monitor and manage the program budget in coordination with senior leadership
• Track and evaluate program outcomes, including caseloads, capacity, and hours worked
• Assign new cases appropriately and oversee service delivery
• Ensure parenting groups, youth groups, and individual support services are consistently offered
• Confirm referrals to CFTSS (Children and Family Treatment and Support Services) for eligible cases
• Coordinate and implement outreach activities according to the Alliance Outreach Plan
• Ensure all program activities—including intakes, goal setting, referrals, group sessions, progress notes, and discharges—are documented in Maven within 48 hours

Reporting & Compliance

• Ensure timely submission of all required reports, including:
• Monthly, quarterly, and annual DOHMH reports
• LOS (Length of Service) reports
• Any additional reports requested by the Alliance Coordinator or Data Analyst

Community Engagement

• Promote FYPS services within the community
• Attend all required meetings and events
• Ensure staff participation in local family support, youth mental health, and community advisory boards
• Plan and coordinate community events aligned with the needs of families and the broader community

Quality Improvement

• Lead quality improvement initiatives for the program
• Analyze service delivery data to enhance program effectiveness
• Ensure all services are delivered in alignment with the FYPS model and Alliance standards
• Maintain accurate documentation and compliance in Maven

Qualifications:

Applicants must meet at least one of the following experience or lived experience requirements:

Experience-Based Requirements:

Option 1:

• Minimum of 3 years as a Family Peer Advocate or Youth Peer Advocate
• Demonstrated expertise navigating children’s mental health and related service systems
• At least 3 years of experience supervising peers, community health workers, or similar roles

Option 2:

• Minimum of 5 years as a Family Peer Advocate or Youth Peer Advocate
• OR demonstrated expertise navigating the children’s behavioral health and family-serving systems

Lived Experience Requirements:

Option 3:

• Parent or caregiver with lived experience advocating for a child within child-serving systems

Option 4:

• Youth with lived experience navigating one or more of the following challenges:
• Mental health, substance use, developmental, social, emotional, or behavioral challenges
• Experience receiving services from child-serving systems

Additional Skills & Requirements:

• Strong ability to collect, analyze, and report data
• Basic computer literacy, including proficiency in Microsoft Word, Excel, email, and database systems
• Excellent organizational and communication skills
• Commitment to culturally responsive and community-based practices

Job Type: Full-time

Pay: $60,000.00 - $67,000.00 per year

Benefits:

• 403(b)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Brooklyn, NY 11238 (Required)

Work Location: In person