Gallery Host

Gallery Hosts are the first point of contact for visitors to the MCA. Their role is to welcome all visitors to the Museum and ensure the safety of both visitors and artworks.

Gallery Hosts enrich our visitors’ experience by providing high-level customer service in a friendly, welcoming and inclusive manner. They play a key role in promoting the MCA’s activities, including exhibitions, public and learning programs, events, the MCA Store, Café at Tallawoladah and Canvas Restaurant. They operate the ticketing desk and sell memberships. They also play a key role in telling the MCA’s story as a non-government, self-funded Museum.

Gallery Hosts provide a cloakroom service and assist visitors with navigating and making the most of their experience at the Museum. They gather visitors’ feedback and complete reports on gallery incidents. Additionally, Gallery Hosts need confidence in delivering short, engaging talks about artworks to both small and large groups.

An MCA Gallery Host has a genuine desire to provide excellent customer service. They enhance our visitors’ experience of the MCA by always demonstrating professionalism. They use their outstanding interpersonal skills and judgement to support visitors and reinforce gallery guidelines.

This is a mobile, active role that involves being on your feet for the duration of the shift. A good level of physical fitness is essential. The MCA will consider workplace adjustments to enable an employee with disability or access needs to perform the role.

How to apply

To be considered, applicants must visit the MCA website, download and review the complete position description, and follow all application instructions, including the two-minute video requirement:

https://www.mca.com.au/about-us/work-for-us/gallery-host/

Applications close at 9am, Sunday 6 September 2026.