Gallery Manager

Job Summary
We're looking for a Gallery Manager to oversee our retail ecosystem and keep our studio schedule humming - ensuring operational excellence and delivering an exceptional guest experience. This role is ideal for someone who thrives in a multi-faceted environment - you may be coordinating wholesale accounts with contemporary artists, managing a busy weekend schedule of jewelry classes, or stepping up to the welding station to give a permanent jewelry guest an unforgettable experience. You will take true ownership of daily store operations like maintaining beautiful brand standards, managing gallery staff, and supporting sales growth. If you are a highly organized leader who balances a sharp eye for business operations with a genuine passion for craft and hospitality, we want to hear from you!

Key Responsibilities

• Daily Operations & Team Leadership: Oversee daily gallery operations, opening/closing procedures, and front-of-house workflow. Hold gallery team members accountable while fostering a collaborative, positive environment.
• Customer Experience Excellence: Maintain pristine gallery cleanliness and presentation standards. Resolve customer concerns professionally, and ensure every guest receives a warm, welcoming experience.
• Artist & Wholesale Relations: Act as the primary point of contact for our curated roster of contemporary artists. Manage consignment agreements, coordinate wholesale accounts, and streamline the intake of new work.
• Inventory & Visual Merchandising: Oversee inventory management, including receiving new work, accurate digital tagging, and waste/damage control. Curate the visual merchandising of the floor to ensure displays remain full and dynamic.
• Event Coordination & Management: Aid in planning, organizing, and executing special gallery events, artist receptions, and workshops, managing setup/teardown logistics and liaising with vendors to deliver smooth, memorable experiences.
• Studio Scheduling & Alignment: Manage the master schedule for DIY jewelry making classes, ensuring optimal booking flow and seamless communication between the gallery and studio teams.
• Permanent Jewelry Artisan: Learn the craft! You will be fully trained in permanent jewelry welding so you can confidently step up to the station, manage the workflow, and create one of a kind jewelry for guests.
• Managing & Training: Assist ownership with training new gallery staff and managing employee scheduling to optimize labor efficiency and team productivity.

Requirements

• Previous management or leadership experience in retail, art galleries, or high-end hospitality preferred.
• Upbeat and friendly personality.
• Proficiency with computers and POS systems.
• Strong organizational skills with attention to detail in managing contracts, schedules, budgets, and administrative tasks.
• Exceptional communication skills—written and verbal—to foster relationships with artists, patrons, community partners, and team members.
• A keen eye for visual design and a genuine appreciation for handmade, contemporary craft.
• Excited to work in a hands-on environment and learn a technical skill.
• Comfortable working weekends and select evenings/holidays.
• Minimum 2-year commitment preferred.

About Torch + Kiln

Torch + Kiln is a handmade jewelry studio and contemporary craft retail gallery space in Buckeye, AZ providing beginner-friendly silversmithing and enameling classes, exclusive events and workshops, permanent jewelry, and experiential shopping that supports local + international artisans. Family owned and operated. Founded in 2024, Torch + Kiln has quickly become Buckeye's premier creative experience. Join the team today!

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• Employee discount
• Free parking
• Health insurance
• Paid time off

Work Location: In person