Game Day Staff

PAGEL ACTIVITY CENTER

Job Description: High School Game Staff

Department: Arena Operations / Game Operations
Position Type: Part-Time, Event-Based
Reports To: Arena Manager, Assistant Arena Manager, or Designated Game Supervisor
Work Location: Pagel Activity Center, Minnetonka, Minnesota

Position Summary

High School Game Staff assist with the operation of high school hockey games and other designated arena events at Pagel Activity Center. Staff members help ensure games run safely, efficiently, and professionally while providing a positive experience for players, coaches, officials, spectators, and visiting teams.

Employees may be assigned to one or more positions, including Clock Operator, Penalty Box Attendant, Ice Operations Assistant, Net Moving Attendant, and Scoreboard Graphics Operator. Staff must be dependable, attentive to detail, willing to learn, and able to follow instructions from game officials and arena supervisors.

Essential Duties and Responsibilities

1. Clock Operator

• Operate the hockey scoreboard clock during games in accordance with the instructions of game officials.
• Accurately track game time, periods, intermissions, and other required timing functions.
• Coordinate with officials, penalty box attendants, and other game staff to ensure accurate timekeeping.
• Remain focused throughout the game and respond promptly to stoppages, restarts, and official instructions.
• Report equipment issues or timing discrepancies to the game supervisor immediately.

2. Penalty Box Attendant

• Staff the designated penalty box area during games.
• Monitor players serving penalties and assist with penalty-time procedures as directed.
• Communicate with the clock operator and game officials when necessary.
• Maintain a safe, organized penalty box area.
• Follow instructions from officials regarding player entry, release, and penalty administration.
• Avoid interfering with players, officials, or the conduct of the game.

3. Ice Operations Assistant

• Assist arena operations staff with preparing the ice and surrounding areas before, during, and after games.
• Help maintain clean, organized, and safe player and team areas.
• Assist with setting up and removing designated game equipment.
• Monitor assigned areas for spills, debris, damaged equipment, or other safety concerns.
• Communicate maintenance needs and unsafe conditions to the arena supervisor.
• Follow all arena safety procedures and instructions when working near the ice resurfacer or other equipment.

4. Net Moving Attendant

• Move hockey nets on and off the ice at designated times, as directed by arena staff or game officials.
• Ensure nets are positioned correctly and securely before play begins.
• Follow established procedures for moving nets safely and efficiently.
• Keep clear of active play and follow instructions regarding access to the ice.
• Assist with net placement and removal during intermissions, warmups, and game setup or teardown.
• Report damaged nets, loose hardware, or other equipment concerns to the supervisor.

5. Scoreboard Graphics Operator

• Operate the scoreboard graphics system during assigned games.
• Display the correct team names, logos, scores, period information, and other approved game graphics.
• Update graphics and game information accurately and at the appropriate times.
• Coordinate with the clock operator and game supervisor to keep displayed information consistent with game activity.
• Follow established procedures for sponsor graphics, announcements, and other approved content.
• Report technical problems promptly and maintain professional, appropriate on-screen content.

General Responsibilities

• Arrive on time and be ready to work before the assigned reporting time.
• Attend required training and review assigned duties before working independently.
• Follow directions from the arena manager, event supervisor, game officials, and designated staff leads.
• Maintain professional and respectful behavior with players, coaches, officials, spectators, coworkers, and visiting teams.
• Keep work areas clean, organized, and free of unnecessary distractions.
• Follow arena emergency procedures, safety rules, and facility policies.
• Refrain from using personal phones or other distractions while performing assigned duties.
• Protect confidential or sensitive information encountered while working.
• Report injuries, emergencies, unsafe conditions, equipment problems, and policy violations to the appropriate supervisor.
• Perform other reasonable event-related duties as assigned.

Qualifications

• Dependable, punctual, and responsible.
• Able to follow instructions and remain attentive in a fast-paced environment.
• Strong communication and teamwork skills.
• Willingness to learn scoreboard, timing, graphics, or arena operations equipment.
• Able to remain focused during games and respond appropriately to changing situations.
• Previous hockey, scoreboard, timekeeping, or arena experience is helpful but not required.
• Must meet applicable minimum-age and employment requirements.

Physical Requirements

• Ability to stand or sit for extended periods, depending on the assigned position.
• Ability to move safely around arena concourses, benches, penalty boxes, and other designated work areas.
• Ability to perform light physical tasks, including moving hockey nets or game equipment, when assigned.
• Ability to work in a cold arena environment and maintain awareness of surrounding activity.
• Ability to communicate clearly with supervisors and coworkers.

Work Schedule and Conditions

• Work is scheduled around high school hockey games, tournaments, and other assigned events.
• Shifts may include evenings, weekends, holidays, and occasional extended hours.
• Employees may be assigned to different positions based on event needs, training, and experience.
• Employees must remain at their assigned station until properly relieved or dismissed by the supervisor.

Safety and Performance Expectations

• Safety takes priority over speed or convenience.
• Employees must never enter the playing surface or interfere with active play unless authorized and it is safe to do so.
• Staff must follow all instructions from game officials and arena supervisors.
• Employees may not operate unfamiliar equipment without appropriate training and authorization.
• Staff are expected to demonstrate reliability, accuracy, teamwork, and professionalism at every event.

Job Type: Part-time

Pay: From $15.00 per hour

Work Location: In person