Game Email Customer Service

Job Responsibilities:

1. Game Customer Service

2. Handle daily player complaints and respond to player inquiries via email

3. Summarize customer complaint reports and the like

Job Requirements:

1. English, Chinese, and Malay can all serve as working languages, with excellent communication skills

2. Possess excellent business writing skills, outstanding service awareness and professionalism, as well as strong communication and adaptability abilities;

3. Passionate about the gaming industry, frequently plays mobile and online games, and familiar with a wide range of mainstream games;

4. Strong learning ability and teamwork spirit, capable of handling work pressure.

5. Prior experience in gaming customer service or other customer service roles is preferred.

工作职责:

游戏客户服务

2. 处理玩家日常的投诉，并通过电子邮件回复玩家的问询

3. 汇总客户投诉报告等相关内容

职位要求:

英语、中文和马来语均可作为工作语言，且具备出色的沟通能力

2. 拥有出色的商业写作技能、卓越的服务意识与专业精神，以及强大的沟通与适应能力

对游戏行业充满热情，经常玩手机和在线游戏，并熟悉各种主流游戏

4. 具备较强的学习能力和团队协作精神，能够应对工作压力。

优先考虑具备游戏客服或其他客服岗位相关工作经验者。