Game Master

Job Summary:

We are seeking a dynamic and engaging Game Master to join our team at a popular entertainment destination. The position as a Game Master we are seeking to fill is NOT for a seasonal(Summer/Winter break) position. As a Game Master, you will be responsible for providing exceptional guest experiences, ensuring a fun and safe environment for all participants, and managing conflicts and disputes in a fair and professional manner. If you have a passion for hospitality, theater, and customer service, and enjoy working with children, we encourage you to apply for this exciting role. This job allows you to engage with guest from all around the world. A fast paced, yet fun environment with opportunity for tips, bonuses, role advancements and PTO. We are open holidays with the exception of Thanksgiving and Christmas Day other holidays may have shortened hours.

Duties:

• Host and lead interactive games, shows, and activities for guests of all ages, including children and families
• Provide excellent guest services, including responding to inquiries, addressing concerns, and ensuring a positive experience
• Ensure the safety and well-being of all guests, including supervising children and monitoring.
• Manage conflicts and disputes in a fair and professional manner, with a focus on customer satisfaction
• Collaborate with other team members to plan and execute events and activities
• Maintain a high level of knowledge about our escape room and its offerings, and provide recommendations and information to guests
• Engage in public speaking and presentation skills, with the ability to effectively communicate with guests and team members
• Develop and implement creative and innovative game designs and activities to keep guests entertained and engaged

Experience:

• Previous experience in a guest services or food service role is preferred

• Experience working with children is highly desirable

• Experience in a theater or hospitality setting is preferred

• Proven experience in conflict management and public speaking is essential

• Ability to work in a fast-paced environment and adapt to changing circumstances

• High school diploma or equivalent

• Availability to work varied shifts, including weekends and holidays. WEEKENDS ARE A MUST.

• Must have own cellphone.

-Must be able to type 30 words per minute or better.

• Must live within 20 minutes or less from location with their own reliable source of transportation.

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person