Game Master

About the role

We are seeking passionate, energetic, and child-focused individuals to join our vibrant team as a Game Master. In this role, you will be instrumental in delivering exceptional escape room experiences, guiding and encouraging young players as they navigate our immersive challenges.

Key responsibilities

• Handle customer inquiries and bookings, providing excellent customer service
• Acquire full understanding of each game room
• Maintain the integrity and functionality of escape room sets and props
• Facilitate and oversee escape room sessions, ensuring a safe, enjoyable, and educational experience for all participants
• Provide guidance to players as needed, encouraging problem-solving and teamwork
• Observe and assess player progress, tailoring your approach to each child’s developmental stage and skill level
• Manage time slots and booking timings
• Reset escape rooms between sessions
• Interact positively with families and kids, creating a welcoming & supportive atmosphere
• Solve unexpected problems/situations promptly

About you

• A genuine passion for interaction with children and fostering their learning
• Experience in education, childcare, or related fields is highly desirable
• Excellent communication with children and parents, interpersonal, and storytelling skills
• Ability to think on your feet and adapt to different situations
• Enthusiastic, energetic, with a positive attitude
• Patient, empathetic, and a genuine desire to help children succeed
• Ability to work independently and as part of a team
• Availability to work flexible hours, including evenings, weekends and public holidays

Benefits

• Competitive salary commensurate with experience
• A fun, rewarding, and creative work environment
• Opportunity to make a positive impact on children's learning
• Potential for professional growth within an exciting vibrant company