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Game Master - Customer Services

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Onsite

Game Master - Customer Services

RoomEscapers

Game Master - Customer Services

Skills

Arduino

23 days ago

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Important information


Contract type:

Part time

Salary:

From $35,360 / year

Location:

Boston, MA, USA

Work mode:

Onsite

Published on:

3 October 2026

What they need


Are you part actor, part puzzle lover? Do we have the job for you!

Room Escapers is seeking enthusiastic, dynamic and quick-learning individuals for several positions for our two escape room locations in downtown Boston!

Game Masters will be responsible for engaging our guests, facilitating interactive escape room games, and creating an unforgettable experience for every adventurer. We are seeking fun, dedicated, and detail-oriented candidates, as our operations require interpersonal skills and attention to detail. Duties include, but aren’t limited to:

  • Captivate guests by detailing the mission objectives in character in an enthusiastic and detailed manner
  • Actively focus on the guests progress and assist them with hints if needed throughout the entire adventure
  • Learn the functions of each theme and have the ability to reset the different rooms between every session
  • Maintain communication with other employees, management, and guests to ensure that the reservations flow as smoothly as possible

Skills Outgoing personality

  • Excellent oral communication skills
  • Strong customer service skills
  • Attention to detail
  • Ability to think/act quickly on your feet
  • Bonus Skills - Any build experience like woodworking, foam carving, costume design, set design, prop design, etc. Knowledge of Arduino and/or basic electronic relay wiring Creative writing, painting and thinking that can aide in designing/building new sets and props
  • Video production
  • Fluent in multiple languages
  • Social marketing and or sales
  • Any experience with augmented or virtual reality
  • Things that are super cool that we don’t even know about

Hours per week: 18-24+, MUST have night and holiday availability. Saturday availability required

Pay: $17/hour. Bump to $18/hour once fully trained

Pay Frequency:

  • Bi weekly

Work Remotely

  • No

This Job Is Ideal for Someone Who Is:

  • People-oriented -- enjoys interacting with people and working on group projects
  • Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
  • High stress tolerance -- thrives in a high-pressure environment

Send us your resume, or an email explaining why you would be a great candidate for this job!

Job Type: Part-time

Pay: From $17.00 per hour

Benefits:

  • Employee discount

Work Location: In person

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