Game Master / Host – Escapology Centennial

Game Master / Host – Escapology Centennial

Pay: $16-$18/hour + tips

Hours: Full-time and Part-time available

About the Role

Do you enjoy puzzles, fast-paced environments, and staying hands-on throughout your shift?

Escapology Centennial is looking for reliable, detail-oriented Hosts and Game Masters who can deliver a great guest experience while also maintaining and resetting our game rooms to a high standard.

This is not just a “watch people play games” role — it’s an active position that requires problem-solving, room upkeep, and strong teamwork.

What You’ll Do

As an employee, you’ll be responsible for both guest experience AND game room operations, including:

• Greeting and checking in guests with energy and professionalism

• Explaining game rules clearly and confidently to groups

• Monitoring games and providing hints using our software tools

• Troubleshooting puzzles and using tools when games need assistance

• Resetting rooms quickly, accurately, and consistently between bookings

• Cleaning and maintaining game rooms and common areas throughout your shift

• Completing post-game tasks (photos, reports, game data)

• Assisting with bookings, waivers, and point-of-sale transactions

• Selling merchandise, drinks, and snacks

• Supporting opening and closing procedures

Important Expectations

This role requires team members who are comfortable with:

• Following reset checklists and using tools to fix or adjust puzzles

• Cleaning game rooms, props, and shared spaces regularly

• Being on your feet and moving quickly between tasks

• Paying close attention to detail. Small mistakes can impact the guest experience

• Taking initiative instead of waiting to be told what to do

If you’re looking for a role where you can mostly observe or “just host,” this may not be the right fit.

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What We’re Looking For

• Strong customer service and communication skills

• Comfortable speaking to groups and leading briefings

• Reliable, punctual, and team-oriented

• Willing to learn and memorize game flow and puzzle systems

• Comfortable with basic technology and game software

• Previous hospitality, retail, or entertainment experience is a plus

Schedule

• Day, evening, and weekend availability required

• Holidays may be required

Why Work With Us?

• Fun, team-based environment

• Tips on top of hourly pay

• Opportunity to develop communication and problem-solving skills

• Be part of one of America’s largest escape room experiences

If you’re someone who enjoys staying busy, takes pride in doing things right, and doesn’t mind rolling up your sleeves to keep things running smoothly. We’d love to hear from you!

Pay: $15.20 per hour

Benefits:

• Employee discount
• Flexible schedule

Application Question(s):

• 21+

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Work Location: In person