Game Operations Executive (LiveOps)

About the Role

We are looking for a detail-oriented and proactive Game Operations Executive (LiveOps) to support the execution of in-game campaigns, promotions, missions, rewards and recurring player engagement activities.

You will manage campaign configurations, scheduling, quality checks and post-launch verification through internal systems, working closely with Product, QA, Marketing and Design teams to ensure smooth and accurate campaign delivery.

Key Responsibilities

• Configure and maintain in-game promotions, missions, rewards, vouchers and recurring offers through internal back-office systems.
• Manage campaign schedules and ensure all activities are prepared, tested and launched on time.
• Conduct pre- and post-launch checks to verify campaign settings, reward delivery, eligibility rules and player-facing content.
• Coordinate with Product, QA, Engineering, Marketing and Design teams on campaign requirements, assets and issue resolution.
• Monitor campaign progress, identify configuration errors or potential risks, and escalate issues promptly.
• Maintain campaign documentation, execution records and support post-campaign reporting.

Requirements

• At least 3 years of experience in game operations, LiveOps, campaign operations, product operations or a related role.
• Experience with campaign management systems, back-office platforms or operational configuration tools is preferred.
• Strong attention to detail and the ability to identify errors and inconsistencies.
• Good organisational, coordination and time-management skills, with the ability to manage multiple campaigns simultaneously.
• Proactive problem-solving skills and the ability to collaborate effectively with cross-functional teams.
• Good command of English and Chinese for communication with internal stakeholders.