P
Pi Square Technologies
Gaming Assistant | Technical Support
Skills
CRMCustomer Support
1 month ago
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Important information
Contract type:
Permanent
Salary:
₹300,000 – ₹550,000 / year
Location:
Hyderabad, Telangana, India
Work mode:
Onsite
Published on:
11 September 2026
What they need
JD
- Provide customer support through phone, email, and chat for gaming products and services.
- Troubleshoot and resolve technical issues related to gaming hardware and software.
- Handle billing queries, payment issues, refunds, subscriptions, and account-related concerns.
- Educate customers about gaming products, features, subscription plans, and services.
- Create and maintain support tickets while accurately documenting customer interactions in CRM.
- Follow up on open tickets and ensure timely resolution of customer issues.
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