Gaming Manager

About IMG Pubs

IMG Pubs is a locally owned and operated pub group with four well-known venues in Tamworth – Longyard Hotel, Family Hotel, The Pub and Southgate Inn.

Each venue has its own identity, but our focus is the same – great hospitality, strong venue operations, our people and creating a welcoming experience for our customers.

We are looking for an experienced Gaming Manager to join the team at the Longyard Hotel.

About the Venue

The Longyard Hotel is one of Tamworth’s best-known venues and a popular destination for locals, visitors and country music fans from across Australia.

Located behind the famous Golden Guitar, the Longyard offers quality dining, live entertainment, open verandahs, an outdoor beer garden, bottle shop and gaming room.

It’s a busy, fast-paced venue with a strong focus on hospitality, entertainment and great customer service.

About the Role

The Longyard Hotel is seeking an experienced and enthusiastic Gaming Manager to oversee all aspects of our gaming operations.

This is a hands-on leadership role suited to someone who is organised, confident leading a team and understands the importance of compliance, customer service and attention to detail.

You will be responsible for the day-to-day operation of the gaming room, while working closely with the Venue Manager and wider management team to ensure the gaming department operates efficiently and to a high standard.

Key Responsibilities

• Lead the day-to-day operation of the gaming room, including poker machines, TAB and KENO

• Oversee cash handling, reconciliations and reporting

• Ensure all gaming operations comply with relevant legislation, regulations and venue procedures

• Maintain a strong focus on responsible gambling and customer wellbeing

• Ensure all gaming records, procedures and compliance requirements are maintained accurately

• Maintain a clean, safe, professional and welcoming gaming environment

• Manage gaming room presentation, maintenance and day-to-day operational requirements

• Monitor gaming performance and work with venue management to achieve business objectives

• Assist with audits, inspections and compliance requirements

• Work closely with other departments to ensure a consistent customer experience across the venue

About You

We are looking for someone who:

• Has proven experience managing gaming operations within a licensed venue
• Has strong leadership and team management skills
• Has a thorough understanding of poker machine systems, CRTs, TAB and KENO
• Is highly organised, reliable and detail-oriented
• Has a strong understanding of gaming compliance and responsible gambling
• Has excellent communication and customer service skills
• Is confident working in a busy, fast-paced venue

Essential qualifications:

• Current RSA, RCG & ARCG

What We Offer

• Attractive remuneration package for the right applicant
• A leadership role within an established and growing local hospitality group
• Career progression opportunities
• A tailored development plan
• Training and development opportunities
• The opportunity to work within one of Tamworth's best-known venues
• A supportive management team and positive workplace culture

Why Tamworth?

Tamworth offers the best of country living with many of the conveniences of a larger regional city. With excellent medical and education facilities, shopping, dining, sporting facilities and a strong calendar of events – including the renowned Tamworth Country Music Festival – it's a great place to live and work.

Apply Now

If you are an experienced Gaming Manager who is looking for a new opportunity and would like to join a growing, locally owned hospitality group, we'd love to hear from you.

Please send a brief cover letter, along with your resume and current references, to [email protected]

IMG Pubs is committed to diversity, inclusion and employee development.

Only shortlisted applicants will be contacted.