Garage Service Advisor

Overview
We are seeking a friendly and highly organised Receptionist to join our team at Great Bedwyn Motor Company, High Street Great Bedwyn, SN8 3NU. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organisational skills as you will be running a busy workshop with an ability to multitask being essential, and a sharp memory is essential.

Hours are 8am - 5pm Monday to Friday.

Responsibilities

• Greet and assist customers and visitors in a friendly welcoming manner.
• Answer incoming calls with excellent phone etiquette, directing calls as necessary.
• Manage the reception area to ensure it is tidy and welcoming.
• Perform clerical duties such as data entry, filing, and maintaining records.
• Scheduling appointments and managing the diary.
• Administrative tasks including invoicing, creating job cards and ordering parts and communicate regularly with customers keeping them updated with information regarding their vehicles.

Requirements

• Proven experience in a receptionist or administrative role is helpful.
• Proficient in using computerised systems.
• Strong organisational skills with the ability to multitask effectively.
• Excellent phone etiquette and interpersonal communication skills.
• Ability to type accurately and efficiently for data entry tasks.
• A proactive approach to problem-solving with strong attention to detail.
• Familiarity with general office procedures and clerical tasks.

If you are an enthusiastic, bubbly individual who thrives in a busy environment, we encourage you to apply for this exciting opportunity to join to our friendly team.

Job Type: Full-time

Pay: £26,437.00-£32,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking

Education:

• GCSE or equivalent (required)

Experience:

• Customer service: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Location:

• Marlborough SN8 3NU (preferred)

Work Location: In person