Gardener

Position Title: Gardener - Level 2 Employee

Employment Type: Permanent Full Time

Award Classification: Cleaning Services Award 2020 (MA000022) – Level 2

Reports to: Team Leader & Business Director

Location: Based in Sydney, NSW (HQ, client sites, remote)

Position Summary

As a Level 2 employee at All-inclusive Care, you play a pivotal role in delivering service excellence across our gardening and landscaping services. You are a proactive team player capable of working independently. You’ll self-assess your own work and ensure compliance to the company’s high standards and WHS practices. You are both hands-on and strategic with time management, with the ability to drive our mission forward.

Guidelines

● Providing day to day comprehensive gardening and landscaping services.

● Limited strata cleaning and bin management might be part of the schedule from time to time as required by the business.

● Successfully fulfilling the tasks outlined in the results-based scope of work while

ensuring complete results.

● Must be physically able to work within a manual handling environment.

● Proactive and an eye for detail is required.

● Strong commitment to workplace health and safety.

● Use company vehicle to travel between job sites

● Work from various field locations as needed

● Proficient use of our job management software to follow and fulfil your

daily work plan in full, deliver comprehensive reporting and photo reports for

every service done, along with reporting all unforeseen events and suggestions.

● Follow instructions carefully and communicate improvement suggestions where

required.

● Prompt and effective rectification action once a Quality Assessment Report

(QAR) is received and ensure posterior task completion in future services.

● Successfully use and follow all internal company operating procedures, systems

and best practices.

● Successful management and tracking of jobs keys and/or remotes for jobs.

● Report low stock levels in your vehicle timely to ensure you have proper supplies

available at all times for a successful service delivery.

● Liaise with partners and clients on job progress, scheduling and issue resolution.

● Managing purposeful communication and building relationships with our clients

and partners for smooth and effective interactions.

● Positive and friendly customer focus with a happy to help approach to every

conversation.

Skills & Requirements

● Previous experience is preferred.

● Awareness of WHS requirements and regulations in NSW, and training provided.

● Organisation, purposeful communication, effective time management, proactive, and

high self-assessment skills are a must.

● Proficient with Google Drive, messaging apps and other relevant software for service

delivery, tracking and reporting.

● Willingness to work hands-on and on the field.

● Committed, reliable, communicative, and kind towards all tasks and human relations.

● Ability to work in a fast-paced environment, abiding schedules and producing the

expected results.

● Must be aligned with our mission, vision, values and Care Fundamentals (as presented

in All-inclusive Care onboarding)

● Must hold a valid NSW Driver Licence

Job Types: Full-time, Permanent

Pay: $30.00 per hour

Benefits:

• Company car
• Employee mentoring program
• Professional development assistance
• Salary packaging
• Travel reimbursement

Application Question(s):

• Do you have a NSW driver licence?
• Do you have visa work restrictions?
• How do you do your best gardening work?
• What does your ideal work situation look like over the next 2–3 years?

Work Location: On the road