Gary's Pizza Counter Team

Front Counter & Customer Service Associate – Gary's Pizza (Boston, MA)

Gary’s Pizza, our newest venture from Columbus Hospitality Group, is looking for a reliable, friendly, and hospitality-minded Front Counter Associate to join our exclusive team. We are known for our incredible handcrafted pizzas, sandwiches, atmosphere, and dedicated service.

If you are a kind, thoughtful professional who genuinely loves connecting with guests and takes pride in delivering a perfect product, we would love to meet you.

Compensation & Schedule

• Hourly Rate: $20.00 / hour + tips
• Estimated Tips: Average of $4.00 / hour (bringing expected total earnings to ~$24.00 / hour)
• Weekly Schedule: Fixed weekly shifts starting at 9:00 AM sharp.
• Thursday: Double Shift
• Friday: Morning Shift
• Saturday: Morning Shift
• Sunday: Double Shift

Key Responsibilities

• Elevate the Guest Experience: Greet guests warmly, anticipate needs, and provide sincere hospitality at the front counter.
• Master the Product: Learn our menu inside and out so you can proudly speak about our food, make recommendations, and answer questions.
• Manage Order Flow: Accurately input in-person and occasional phone orders using our POS system.
• Maintain the Space: Keep the front counter, pick-up station, and dining area clean, organized, and welcoming.
• Support the Team: Collaborate smoothly with the kitchen and delivery staff to ensure flawless execution and timing.

Qualifications

• Strong verbal English communication skills are required to take phone orders and engage easily with our guests.
• Exceptional customer service skills with a warm, professional, and familiar communication style.
• Highly reliable with a strict commitment to the 9:00 AM arrival time.
• Ability to handle high-volume rush periods with a calm, organized demeanor.
• Prior experience with restaurant POS systems (like Toast) is a plus, but passion for hospitality is our priority.

Perks

• Stable, predictable weekly schedule.
• Competitive base pay with strong, consistent tip earning potential.
• A supportive, positive working environment that values your hard work.

To Apply: Please submit your resume to [email protected] along with a brief note telling us about your favorite neighborhood food spot or why you love hospitality!

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance

Work Location: In person