Gate Services Coordinator 閘口服務協調員

Main Duties:

• Provide quality customer services to tractor drivers, shipping lines and other terminals by handling enquiries and responding to complaints
• Maintain records of operational movement in terminal system
• Prepare and issue entry passes and identification tools for drivers
• Monitor gate queues to ensure smooth traffic flow and operations
• Support supervisors in daily gate activities
• 6-day workweek, shift duty is required

Requirements:

• Form 5 or above with 3 years' working experience
• Preferable with relevant experience in terminal operations, shipping, logistics and transport industry
• Familiar with Microsoft Office applications
• Good interpersonal and communication skills

主要職責:

• 為貨櫃車司機、船運公司及其他碼頭合作伙伴提供優質客戶服務，包括處理查詢及投訴
• 維護碼頭系統中的操作記錄
• 辦理入閘通行證及身份識別工具相關事宜
• 監察閘口車輛進出情況以確保運作順暢
• 協助主管執行日常閘口工作
• 每週工作6天，須輪班當值

資歷要求

• 中五或以上學歷，具3年工作經驗
• 具貨櫃碼頭、船務或物流行業經驗者會獲優先考慮
• 熟悉MS Office應用程式操作
• 良好人際關係及溝通技巧

Please apply through our Career Centre at https://www.hit.com.hk/en/Career-With-Us/Career-Oppotunities.html.

You may also apply the job by sending your full resume with current and expected salary to Human Resources Manager, Terminal 4, Container Port Road South, Kwai Chung or via email to [email protected].

For further information, please visit our website at http://www.hit.com.hk/.

Please read the Personal Information Collection Statement before submitting your application.

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of application for relevant/similar positions within the Hutchison Group of Companies. Applicants not invited for interview in 6 weeks after job posting may consider their application unsuccessful and your personal data will be destroyed after a period of 6 months.