GCP Support Engineer (L3)

Job Information

• Date Opened 09/28/2026
• Job Type Contract
• Industry IT Services
• Work Experience 8 + years
• Salary $60-$65/Hr
• City Nashville
• State/Province Tennessee
• Country United States
• Zip/Postal Code 37201

About Us

At Appex Innovations, we believe in the power of technology to transform healthcare, we believe in being nimble and in continual innovation, we believe that every customer is unique and we believe in listening to our clients. With our deep expertise in the health care domain, solid resource base, constant industry interface and the drive to be the best in the industry, we strive to provide services that re-define health care in the years to come. The secret to our success is Appex Innovations commitment to our people and our work. We thrive on teamwork, intelligence, and innovation. Our bright and energetic employees, hailing from over different parts of the world, share a passion for leading the way to improved healthcare outcomes. Together we work diligently to add value to our clients.

Job Description

Role: Google Cloud Platform (GCP) L3 Support Engineer

Location: Tennessee

Experience: 6-10 Years

Role Summary
Provide Level 3 support for Google Cloud Platform environments, ensuring platform stability, incident resolution, operational excellence, and technical guidance for cloud-native services. Act as an SME for complex production issues and support transition activities for managed cloud services. The role should also possess working knowledge of cloud-native security capabilities.

Key Responsibilities

• Resolve complex GCP infrastructure and platform incidents.

• Perform root cause analysis and implement permanent fixes.

• Support transition, knowledge transfer, and operational readiness activities.

• Manage platform availability, reliability, and performance optimization.

• Collaborate with customer and delivery teams on escalations and service improvements.

• Support cloud-native security controls and vulnerability remediation coordination where applicable.

Required Technical Skills

• Google Cloud Platform (GCP)

• Compute Engine

• Kubernetes /GKE

• Cloud Networking and IAM

• Monitoring, Logging, and Incident Management

• Preferred Skills

• Terraform / Infrastructure as Code

• Cloud Operations Suite (Stackdriver)

• CI/CD pipelines

• Scripting (Python/Bash)

• Understanding of cloud-native security solutions and security best practices

Certifications

• Google Professional Cloud Architect (Preferred)
• Google Professional Cloud DevOps Engineer (Preferred)

Key Competencies

• Strong troubleshooting and analytical skills

• Customer-facing communication

• Production support and operations experience

• Documentation and knowledge management

• Ability to work in a managed services support environment