General Admin

General Administrative Assistant

Cebu City | Office-Based | On-Site | U.S. Time Zone

Company: Palm Valley Global
Employment Type: Full-Time
Location: Cebu City, Philippines

Job Description

Palm Valley Global is looking for a highly organized, proactive, and detail-oriented General Administrative Assistant to support our daily business operations and assist in managing administrative tasks for our U.S.-based clients.

The ideal candidate must have previous experience working with U.S.-based clients, excellent written English communication skills, and a strong background in virtual assistance and administrative support.

We are seeking someone who is reliable, professional, and capable of managing emails, coordinating tasks, maintaining records, and ensuring smooth day-to-day operations while working on a U.S. business schedule.

Key ResponsibilitiesGeneral Administrative Support

• Provide day-to-day administrative support to the management team and business operations.
• Manage, organize, and respond to emails professionally and promptly.
• Draft, proofread, and send business correspondence and follow-up messages.
• Maintain organized digital files, documents, records, and databases.
• Schedule meetings, appointments, and follow-ups as needed.
• Assist with preparing reports, spreadsheets, and other business documents.
• Monitor tasks, deadlines, and pending requests to ensure timely completion.
• Coordinate with team members, clients, and business partners regarding administrative matters.
• Perform research and other administrative tasks as assigned.
• Maintain confidentiality when handling company and client information.

Email and Client Communication

• Handle incoming and outgoing emails from U.S.-based clients and business partners.
• Respond to client inquiries in a professional, clear, and timely manner.
• Follow up on pending requests, communications, and outstanding tasks.
• Ensure all client communications are properly documented and organized.
• Maintain positive and professional relationships with clients.
• Escalate concerns or issues to the appropriate team members when necessary.

Virtual Assistance and Operations

• Provide virtual administrative assistance to support daily business activities.
• Manage calendars, schedules, reminders, and task lists.
• Assist with data entry, online research, and document preparation.
• Update spreadsheets, databases, and internal tracking systems.
• Use online tools and productivity software to manage tasks efficiently.
• Assist with coordinating projects and ensuring administrative deadlines are met.
• Identify opportunities to improve administrative processes and workflow efficiency.

Qualifications and Requirements

• Minimum of 2–3 years of experience in general administration, virtual assistance, or a similar role.
• Previous experience working with U.S.-based clients, companies, or executives is required.
• Proven experience as a Virtual Assistant (VA) is a must.
• Excellent written and verbal English communication skills.
• Strong email management and professional correspondence skills.
• Proficient in Google Workspace and Microsoft Office, including Gmail, Google Docs, Google Sheets, Word, and Excel.
• Excellent organizational, time-management, and multitasking skills.
• Strong attention to detail and accuracy.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Comfortable communicating with international clients and working across time zones.
• Reliable internet and computer skills, with the ability to learn new software and online tools quickly.
• Experience using project management tools, CRM systems, or other business applications is an advantage.
• Willing and able to work U.S. business hours.
• Willing to work full-time at our Cebu City office.

The Ideal Candidate

We are looking for someone who is:

• Organized: Able to manage emails, documents, schedules, and multiple tasks efficiently.
• Professional: Communicates clearly and confidently with U.S.-based clients.
• Proactive: Takes initiative and follows through on assigned tasks without constant supervision.
• Detail-Oriented: Ensures accuracy in emails, records, reports, and administrative work.
• Reliable: Consistently meets deadlines and follows instructions.
• Resourceful: Can solve problems, conduct research, and find solutions independently.
• Client-Focused: Understands the importance of excellent customer service and professional communication.
• Adaptable: Comfortable learning new systems, tools, and business processes.

Work Setup

• Location: Cebu City, Philippines
• Work Arrangement: Office-Based / On-Site
• Schedule: U.S. business hours
• Employment Type: Full-Time
• Company: Palm Valley Global

Preferred Background

Candidates with experience in any of the following roles are encouraged to apply:

• General Administrative Assistant
• Virtual Assistant
• Administrative Virtual Assistant
• Executive Virtual Assistant
• Administrative Coordinator
• Customer Support Representative
• Email Support Specialist
• Office Administrator
• Client Services Assistant
• Operations Assistant

How to Apply

If you have experience supporting U.S.-based clients, managing professional email correspondence, and providing virtual administrative assistance, we would love to hear from you.

Please submit your updated resume through [email protected] and highlight your relevant administrative experience, virtual assistance background, and experience working with U.S.-based clients.

We look forward to welcoming a motivated and dependable professional to our team!

Pay: Php30,000.00 - Php40,000.00 per month

Benefits:

• Health insurance
• Paid training
• Promotion to permanent employee

Ability to commute/relocate:

• Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Do you have experience working as a Virtual Assistant for U.S.-based clients?

Education:

• Bachelor's (Preferred)

Experience:

• VIRTUAL ASSISTANT: 2 years (Preferred)

Work Location: In person