General Administration Executive

Role Overview:

Take end-to-end ownership of the upkeep and soft services of an assigned building within a large multi-building campus, ensuring high standards of cleanliness, hygiene, safety, aesthetics and employee experience.

Key Responsibilities

• Own the day-to-day operations and overall upkeep of the assigned building.
• Manage housekeeping, pantry, pest control, waste management, shifting and other soft services.
• Conduct regular building rounds to ensure cleanliness, hygiene, aesthetics and service standards.
• Ensure readiness of meeting rooms, conference rooms, business centres, common areas and other facilities.
• Coordinate with Civil, Electrical, HVAC, Fire & Safety, Security and other teams for timely issue resolution.
• Manage vendors and third-party service providers, including manpower, SLAs, quality and performance.
• Address employee / occupant concerns and ensure timely complaint resolution and feedback closure.
• Coordinate requirements for VVIP visits, events and special activities.
• Monitor safety, compliance, audits, MIS, consumables and service performance.
• Identify opportunities for cost optimization, sustainability and continuous improvement.

Ideal Candidate Profile:

• Graduate / Postgraduate; Hotel Management / Facility Management preferred.
• 2-6 years of experience in Facility Management, Soft Services, Corporate Services, Hospitality or Building Operations.
• Experience managing a building / facility within a large campus, commercial property, IT park, hotel, plant or similar environment preferred.
• Strong vendor management, stakeholder management, service orientation and problem-solving skills.