General Administrative Assistant

Looking for a delightful person with exceptional interpersonal skills to provide great customer care experiences at a growing mid-sized roofing company. This person will interact with customers over the phone and by email. The qualified candidate has a great disposition in talking to everyone, excels in customer service and following up on all customer needs, is experienced in answering phones, has experience in entering information into Excel, and is adept at handling customer challenges. Additional Responsibilities include: scheduling, generating purchase orders in QuickBooks, and more. Work hours: 30 hours per week.

Opportunities: This job has career growth opportunities and includes many different roles, and everyone is trained and must operate in every role to some degree. Roles include general communication (phone and email), report creation, bid creation, operations, and more.

Responsibilities:
Phone & Email Customer Interaction
Excel Entry
Word Documents
Report Creation
QuickBooks (invoice creation, input work orders)
Call customers, Schedule appointments, Take customer calls
Customer Follow-Up

Upload & Sort Documents

Must have basic Excel experience and attention to detail.
Roofing/Construction Knowledge is a plus.
Service Industry experience is a plus.
Some College experience is a plus.

Pay is based on demonstrated capability and will adjust quickly based on demonstrated contributions.

Pay: $16.00 - $19.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

• Health insurance

Experience:

• QuickBooks: 1 year (Required)
• Microsoft Excel: 1 year (Preferred)

Ability to Commute:

• Mesa, AZ 85215 (Required)

Ability to Relocate:

• Mesa, AZ 85215: Relocate before starting work (Required)

Work Location: In person