General Adminstrative Officer

About the role

The General Administration Officer is responsible for coordinating and supervising the day-to-day administrative and facility-support operations of RMR Personal Care and Cosmetics Manufacturing. The position ensures the efficient delivery and control of administrative services, facilities support, FEMSS activities, visitor and access management, Company property and administrative assets, records, office resources, service providers, permits and licenses assigned to General Administration, workplace safety/security support, and other general support services. The GA Officer serves as the operational control point of the General Administration Department, translating Management policies and departmental objectives into organized daily execution. The position shall ensure that administrative operations remain responsive, properly documented, cost-conscious, secure, orderly, compliant, and supportive of manufacturing operations.

Key responsibilities

• Coordinate and supervise daily General Administration activities and ensure administrative requests are properly received, assigned, monitored, and completed
• Provide day-to-day supervision and guidance to assigned Admin Personnel and ensure proper implementation of document receiving and releasing, parcel and delivery handling, reception activities, visitor registration, telephone and inquiry handling, administrative filing, clerical support, office records, and administrative supplies
• Provide operational supervision and work direction to assigned Admin FEMSS Personnel and monitor implementation of access-control support, visitor-management controls, authorized bag inspection, facility/security rounds, safety observations, emergency preparedness, property movement controls, key/pass accountability, and incident reporting
• Monitor the general condition and functionality of Company facilities including offices, manufacturing support areas, warehouses, laboratories, common areas, comfort rooms, utility areas, exterior premises, doors, windows, lighting, plumbing, drainage, air-conditioning/ventilation, and building fixtures
• Support and monitor the Company's applicable preventive-maintenance program, maintain maintenance schedules and trackers, coordinate scheduled servicing with concerned departments, and follow up overdue maintenance activities
• Maintain administrative control over assigned Company property including office furniture, computers and peripherals, communication devices, office equipment, keys and access devices, administrative tools, and service equipment
• Monitor office and administrative supply requirements, review requests for reasonableness and completeness, coordinate replenishment through the appropriate procurement process, and implement appropriate controls to prevent unnecessary wastage
• Coordinate administrative service providers such as facility maintenance contractors, pest-control providers, cleaning/sanitation contractors, utilities, telecommunications, equipment servicing, waste-management services, and security-related providers
• Ensure the Company's visitor-management and access-control procedures are consistently implemented and monitor visitor verification, appointment confirmation, registration, visitor passes, time-in/time-out, reception requirements, restricted-area controls, and contractor access
• Support implementation of Company safety and security procedures, review routine facility/security observations, monitor reported unsafe conditions, ensure emergency exits and evacuation routes remain accessible, and coordinate correction of facility-related hazards

About you

• Ability to lead rather than merely relay instructions—identifying problems, establishing priorities, coordinating corrective actions, monitoring completion, and escalating matters requiring higher Management authority
• Understanding of and ability to support applicable GMP requirements involving facility cleanliness, personnel/visitor access, pest control, waste management, maintenance activities, restricted areas, hygiene, facility condition, contamination prevention, and contractor controls
• Competency in team leadership and performance management, including setting clear expectations, conducting regular work reviews, monitoring attendance, punctuality, productivity, quality of work, and compliance
• Ability to prepare and monitor General Administration expenses and budgets and identify unusual expenditure patterns and opportunities for responsible cost reduction
• Competency in records and administrative document management, ensuring administrative records are properly prepared, organized, filed, protected, retrieved, retained, and disposed of according to applicable procedures

About us

RMR Personal Care and Cosmetics Manufacturing operates a cosmetics manufacturing facility.