General Affairs Section Manager

Job Summary

The General Affairs Section Manager is responsible for leading and overseeing the overall General Affairs function, covering Fleet and Transportation Management, Security, Housekeeping and Maintenance Services, Vendor and Contract Management, Employee Services, Travel and Accommodation, Government Compliance, Expatriate Administration, Visa Processing, Insurance Administration, and Occupational Safety, Health and Environmental Compliance.

The role ensures the efficient, safe, compliant, and cost-effective delivery of administrative and support services across company locations. It ensures that established policies, procedures, service standards, and guidelines are consistently implemented while maintaining high standards of safety, regulatory compliance, operational efficiency, and service quality.

The Section Manager will also spearhead General Affairs initiatives and section targets in support of department, division, and company-wide objectives, strengthening cross-functional collaboration and contributing to the organization's overall operational effectiveness.

Key Responsibilities

General Affairs Leadership & Operations

• Lead and oversee the day-to-day operations of the General Affairs Section, ensuring effective delivery of administrative and business support services.
• Supervise team members and assigned persons-in-charge (PICs), providing direction, guidance, coaching, and performance support.
• Coordinate with internal departments, company locations, service providers, and external stakeholders to ensure operational requirements are delivered effectively.
• Establish and continuously improve General Affairs policies, procedures, guidelines, and service standards aligned with corporate objectives.
• Identify operational risks, service gaps, and improvement opportunities and implement appropriate corrective and preventive actions.

Fleet, Transportation & Employee Services

• Oversee company fleet and transportation management, including vehicle utilization, transport services, maintenance coordination, and related administrative requirements.
• Manage employee travel requests, accommodation arrangements, transportation requirements, and other employee support services.
• Ensure General Affairs services consistently meet operational requirements and established service standards.

Facilities, Security, Housekeeping & Maintenance

• Oversee security, housekeeping, building/facility maintenance, and other outsourced support services.
• Ensure facilities and support services maintain appropriate standards for safety, cleanliness, security, functionality, and employee needs.
• Coordinate service requirements, maintenance activities, and improvement initiatives with internal stakeholders and external service providers.

Vendor & Contract Management

• Manage relationships with vendors, contractors, and service providers, ensuring compliance with agreed service requirements.
• Oversee contracts and service agreements related to General Affairs operations.
• Monitor vendor performance, service quality, cost effectiveness, and compliance with company requirements.
• Build productive and sustainable business relationships with key internal and external stakeholders.

Budget Planning & Cost Control

• Lead the preparation and management of the section's annual operating budget.
• Monitor expenses and control costs to ensure expenditures remain within approved budgets.
• Identify opportunities to improve service efficiency and optimize resources without compromising safety, compliance, or service quality.

Insurance Administration & Claims Management

• Oversee applicable insurance administration and claims management, ensuring proper documentation, coordination, monitoring, and timely processing.
• Coordinate with concerned internal stakeholders, insurers, brokers, and other external parties as required.

Government Permits & Regulatory Compliance

• Oversee the processing, renewal, and monitoring of applicable government permits, licenses, certifications, and regulatory requirements.
• Coordinate with relevant government agencies and internal stakeholders to support continued regulatory compliance.
• Maintain appropriate monitoring and documentation of compliance requirements.

Expatriate Administration & Visa Processing

• Oversee expatriate administration, including visa and immigration-related processing and coordination of applicable employee support requirements.
• Work with relevant stakeholders and external agencies to facilitate timely processing of expatriate documentation and administrative requirements.

Occupational Safety, Health & Environmental Compliance

• Support and oversee General Affairs responsibilities related to Occupational Safety, Health and Environmental compliance.
• Ensure activities under the section are carried out in accordance with applicable company safety standards, policies, procedures, and regulatory requirements.
• Promote a safe and compliant working environment through proper coordination, monitoring, and continuous improvement.

Planning & Continuous Improvement

• Lead annual section planning based on company objectives, operational requirements, resource needs, and improvement priorities.
• Develop short-term operational plans aligned with department and division priorities.
• Make strategic and operational decisions at the section level, resolve operational issues, and contribute to department-level planning.
• Develop and execute improvement initiatives that enhance efficiency, service delivery, cost effectiveness, compliance, and long-term organizational performance.

People Development

• Identify employees' competency and development needs and establish appropriate development plans.
• Coach and guide team members to strengthen technical capability, leadership, accountability, and service orientation.
• Create opportunities for employees to develop their skills and prepare for expanded responsibilities.

Qualifications

• Bachelor's degree in Business Administration or a related field.

• Minimum of 10 years of relevant experience in General Affairs, Corporate Services, or related functions.

• At least 3–5 years of managerial or supervisory experience leading administrative, facilities, employee services, or business support teams.

• Experience in a manufacturing, automotive, or multinational company is highly preferred.

• Strong experience in several of the following areas:

  • Fleet and Transportation Management
  • Facilities and Maintenance Services
  • Security and Housekeeping Management
  • Vendor and Contract Management
  • Budget Planning and Cost Control
  • Employee Travel and Accommodation
  • Insurance and Claims Administration
  • Government Permits and Regulatory Compliance
  • Expatriate Administration and Visa Processing
  • Occupational Safety, Health and Environmental Compliance

• Strong leadership, planning, problem-solving, negotiation, stakeholder management, and decision-making capabilities.

• Demonstrated ability to manage multiple service providers and operational priorities simultaneously.

• Strong communication and cross-functional coordination skills.

• Willing to be assigned at LIMA Technology Center, Malvar, Batangas.