General Clerk

About the role

Join OneStart Group Ltd. as a full-time General Clerk in our Lai Chi Kok office! You will support our Client Relations team by managing service renewals and delivering excellent client service to keep our operations running smoothly.

What you'll be doing

• Conduct warm calls to existing clients regarding service renewals and updates.
• Deliver exceptional customer service by handling phone/what's app/email inquiries and client requests.
• Coordinate and execute after-sales follow-up processes with clients.
• Handle daily clerical duties including data entry, filing, and photocopying.
• Maintain and organize physical and digital office records and documentation.

What we're looking for

• HKDSE or above in any discipline.
• Minimum of 1 year of experience in a general clerical or administrative role.
• Strong telephone manner and excellent interpersonal skills.
• Excellent organizational and time-management skills with high attention to detail.
• Ability to work independently and collaboratively within a team.
• Positive, customer-focused attitude with a strong willingness to learn.
• Proficient in Microsoft Office applications (Word, Excel, and Outlook).
• Good command of written and spoken English and Chinese (including Putonghua).
• Immediate availability is highly preferred.

What we offer

• 5-day work week
• Bank holidays
• Competitive leave package (Annual leave, full-paid sick leave, birthday leave, anniversary leave and family leave)
• Group medical insurance scheme

About us

OneStart Group is a leading provider of Business Centre and Company Secretary Services, serving a diverse range of clients across various industries. With a strong focus on operational excellence, we strive to deliver exceptional value and exceed our clients' expectations. Our dynamic team of professionals is driven by a shared passion for driving business success and making a positive impact in the communities we serve.

If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.

For further information on our company, please visit our website https://www.onestartoffices.com

All information provided by applicants will be used for recruitment-related purposes only and will be treated in the strictest confidence by authorized personnel.