General Clerk

ABOUT US

Chilax Body Therapy is an established massage clinic in Darwin, providing remedial, deep tissue, relaxation and sports massage services. We are seeking an organised and reliable General Clerk to support our administration and daily clinic operations.

POSITION DETAILS

Employer: EMPTITATIONBC PTY LTD trading as Chilax Body Therapy

Location: 59 Smith Street, Darwin NT 0800

Employment type: Full-time, ongoing

Ordinary hours: 38 hours per week

Salary: From AUD $68,000 per annum, plus statutory superannuation

ABOUT THE ROLE

You will maintain business records, process routine paperwork, coordinate appointments and assist with customer enquiries. Working closely with the clinic manager and therapists, you will help keep our records accurate and our daily administration running smoothly.

KEY RESPONSIBILITIES

• Enter, update and maintain client details, appointment records and business information.
• Prepare and organise routine correspondence, forms, reports and other documents.
• Maintain electronic and paper filing systems, ensuring information is accurate and confidential.
• Respond to telephone and email enquiries and direct matters to the appropriate team member.
• Schedule appointments and communicate booking changes to clients and therapists.
• Process payments, issue receipts and assist with routine payment reconciliation.
• Record invoices and expenses and organise supporting documents for the manager or bookkeeper.
• Monitor office and clinic supplies and prepare routine orders as directed.
• Assist with staff schedules, timesheet records and general administrative tasks.
• Welcome clients and provide reception support as required.

QUALIFICATIONS AND EXPERIENCE

• At least one year of relevant experience in clerical work, office administration or a similar role.
• A relevant qualification in business or administration would be an advantage.
• Strong attention to detail and accurate data-entry skills.
• Good organisational skills and the ability to manage competing priorities.
• Clear spoken and written English.
• Confidence using email, spreadsheets and computerised booking or record-management systems.
• A professional, friendly manner and respect for client confidentiality.
• Ability to work independently and as part of a team.

Experience in a healthcare, wellness or other service business would be an advantage.

WHAT WE OFFER

• An ongoing full-time position in Darwin.
• Annual salary from AUD $68,000, depending on relevant qualifications and experience.
• Superannuation and other employment entitlements in accordance with Australian law.
• A supportive team environment.
• Training in our clinic systems and administrative procedures.

HOW TO APPLY

Please email your resume and a brief cover letter to [email protected]

Use "General Clerk Application - [Your Name]" as the email subject.

Please outline your relevant qualifications, administrative experience and availability to commence work.

Australian citizens, permanent residents and other suitably qualified candidates are welcome to apply.

Job Type: Full-time

Pay: From $68,000.00 per year

Benefits:

• Employee discount

Work Location: In person