General Manager- Business Development

Department: Business Development / Sales
Location: Bhubaneswar
Experience: 10-16 years preferred
Industry: Hospitality / Hotels preferred

Job Purpose

To identify new business opportunities, generate qualified leads, support revenue growth, and develop strong relationships with prospective and existing clients.

Key Responsibilities

• Identify and develop new business opportunities across relevant market segments.
• Generate leads through cold calling, networking, references, digital channels, and market research.
• Build and maintain a database of prospective clients and business partners.
• Conduct regular client meetings, presentations, and follow-ups.
• Understand client requirements and propose suitable hotel products and services.
• Coordinate with internal teams to convert enquiries into confirmed business.
• Follow up on proposals, quotations, contracts, and business enquiries.
• Maintain an updated sales pipeline and track lead conversion.
• Research competitors, market trends, customer requirements, and emerging opportunities.
• Support the sales team in achieving business development and revenue objectives.
• Prepare regular reports on lead generation, conversion, client meetings, and business opportunities.
• Maintain professional relationships with clients and ensure a positive customer experience.

Key Competencies

• Strong communication and interpersonal skills
• Lead generation and prospecting
• Negotiation and persuasion skills
• Good presentation abilities
• Result-oriented and proactive approach
• Customer relationship management
• Strong follow-up and coordination skills
• Basic knowledge of MS Office and CRM tools

Preferred: Candidates with hospitality sales, hotel business development, corporate sales, or B2B sales experience