General Manager Business Development

As General Manager, Business Development for DKSH Healthcare in Thailand, you will lead the commercial Business Development (BD) strategy and implementation to generate new business growth across key healthcare segments, including pharmaceuticals, medical devices, consumer products, and animal health. This role is central to building and driving a disciplined, high-quality BD funnel through robust processes, deep client engagement, and strategic market insight, delivering measurable and sustainable growth for the organization.

• Lead the strategic planning process for commercial Business Development (BD) across all healthcare business segments, including pharmaceuticals, medical devices, consumer and Over-the-Counter (OTC) products, and animal health

• Drive the BD funnel by establishing standardized, robust, and agile processes and tools to research and analyze business opportunities, matching client needs with DKSH's service portfolio and closely monitoring progress

• Conduct in-depth mapping of companies per segment, identifying key client needs and aligning them with current and future service offerings to accelerate growth

• Develop a thorough understanding of the top 30 clients through stakeholder mapping and detailed fact sheets, continuously meeting and exceeding their expectations while growing Earnings Before Interest and Taxes (EBIT) margin

• Identify and assess strategic opportunities within key Therapeutic Areas (TAs) and business segments for accelerated growth or cost-effective business models

• Generate market insights to unlock new target opportunities available in other markets for DKSH or from competitors' expiring business

• Define, drive, and monitor the execution of a standardized BD process encompassing quality insight generation, robust engagement planning, and Key Performance Indicator (KPI) monitoring of the BD funnel

• Ensure the quality and timeliness of data and insights through continuous reporting in Salesforce (SFDC) and updated tools to facilitate informed decision-making

• Lead BD commercial governance to effectively drive engagement plans and funnel quality, in close coordination with the regional team and other functions including Alliance General Management and BD distribution

• Establish and expand an industry network to proactively and continuously engage with potential clients, customers, partners, and industry leaders

• Model consultative selling behaviors, championing a high-impact BD culture within the Healthcare team

• Attract, build, and retain best-in-class commercial BD talent, fostering a working environment of empowerment, curiosity, aspiration, and integrity

• Set and communicate clear goals and direction for the BD team, ensuring alignment across functions and driving learning and development to achieve team objectives

• Ensure BD compensation structures are competitive, adequate, and fair

• Administrative duties and coordination tasks as required

• Bachelor's Degree in Pharmacy, Science, or a related field; a Master's Degree in Business Administration (MBA) or Marketing would be an advantage

• 15 to 20 years of experience in healthcare industry management, including pharmaceuticals, medical devices, or hospital management, preferably within a leading multinational corporation (MNC)

• Minimum 8 to 10 years of relevant commercial leadership experience at a healthcare management level

• Demonstrated breadth of experience across different Therapeutic Areas (TAs), functional roles, and go-to-market models, including specialty, mass market, vaccines, and Over-the-Counter (OTC) consumer and pharmaceutical segments

• Exposure to working above country level, collaborating with regional and global teams

• In-depth knowledge and an established network within the healthcare system and industry

• Strong commercial business acumen with a proven track record in consultative selling, including listening and probing to identify and unlock new opportunities

• Advanced negotiation, influencing, and communication skills, with credibility as a commercial leader in front of senior clients and stakeholders

• Strong analytical thinking and problem-solving capability, with a results-driven and performance-oriented mindset

• Demonstrated ability to build high-performing teams, lead cross-functional collaboration, and drive organizational change within mid- to large-sized organizations

• Client-oriented with strong interpersonal skills, a solutions-focused approach, and a passion for exceeding client expectations

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long-term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Business Development.

• Lead the strategic planning process for commercial Business Development (BD) across all healthcare business segments, including pharmaceuticals, medical devices, consumer and Over-the-Counter (OTC) products, and animal health
• Drive the BD funnel by establishing standardized, robust, and agile processes and tools to research and analyze business opportunities, matching client needs with DKSH's service portfolio and closely monitoring progress
• Conduct in-depth mapping of companies per segment, identifying key client needs and aligning them with current and future service offerings to accelerate growth
• Develop a thorough understanding of the top 30 clients through stakeholder mapping and detailed fact sheets, continuously meeting and exceeding their expectations while growing Earnings Before Interest and Taxes (EBIT) margin
• Identify and assess strategic opportunities within key Therapeutic Areas (TAs) and business segments for accelerated growth or cost-effective business models
• Generate market insights to unlock new target opportunities available in other markets for DKSH or from competitors' expiring business
• Define, drive, and monitor the execution of a standardized BD process encompassing quality insight generation, robust engagement planning, and Key Performance Indicator (KPI) monitoring of the BD funnel
• Ensure the quality and timeliness of data and insights through continuous reporting in Salesforce (SFDC) and updated tools to facilitate informed decision-making
• Lead BD commercial governance to effectively drive engagement plans and funnel quality, in close coordination with the regional team and other functions including Alliance General Management and BD distribution
• Establish and expand an industry network to proactively and continuously engage with potential clients, customers, partners, and industry leaders
• Model consultative selling behaviors, championing a high-impact BD culture within the Healthcare team
• Attract, build, and retain best-in-class commercial BD talent, fostering a working environment of empowerment, curiosity, aspiration, and integrity
• Set and communicate clear goals and direction for the BD team, ensuring alignment across functions and driving learning and development to achieve team objectives
• Ensure BD compensation structures are competitive, adequate, and fair
• Administrative duties and coordination tasks as required