General Manager, Café Exchange

We are seeking an exceptional hospitality leader to bring this vision to life. More than a General Manager, you will be the steward of the Café Exchange experience, shaping its culture, building an extraordinary team, and establishing the uncompromising standards that define exceptional hospitality. This is a rare opportunity to create one of New Jersey's most distinctive hospitality destinations, where thoughtful leadership, operational excellence, and genuine human connection come together to deliver an unforgettable guest experience.

At Table & Banter Hospitality, we believe exceptional hospitality has the power to create meaningful connections, elevate everyday moments, and leave a lasting impression. Café Exchange embodies that vision, bringing together exceptional food and beverages, genuine hospitality, and the timeless character of a beautifully curated library to create a destination where guests gather to connect, collaborate, enjoy great literature, and experience hospitality at its finest. Every detail has been intentionally designed to create an atmosphere that is warm, welcoming, and worthy of returning to time and time again.

How You'll Lead

• Take full ownership of Café Exchange's operational and financial performance, driving profitability while delivering an exceptional guest experience.
• Champion an elevated standard of quality, taste, presentation, and service, ensuring every detail reflects the sophistication and character of Café Exchange.
• Inspire and develop a high-performing team committed to exceptional hospitality, professionalism, and continuous growth.
• Recruit, coach, and retain hospitality professionals who share a passion for excellence and genuine service.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement.
• Uphold the highest standards of food safety, sanitation, workplace safety, regulatory compliance, and operational best practices.
• Build meaningful relationships with guests and create an environment where people choose to gather, connect, collaborate, and return.

The Leader We're Looking For

• Progressive leadership experience managing upscale hospitality, restaurant, café, hotel, or private club operations, with a proven record of delivering exceptional guest experiences.
• Strong business and financial acumen with experience managing budgets, labor, inventory, and operational performance.
• Experience opening a new hospitality concept or leading a significant operational transformation is highly preferred.
• Proven ability to build, inspire, and develop high-performing teams while fostering a culture of accountability, collaboration, and excellence.
• Demonstrated success delivering exceptional guest experiences while maintaining uncompromising standards of hospitality, quality, and service.
• A refined eye for presentation, ambiance, and the thoughtful details that create memorable guest experiences.
• Professional, approachable, and confident leadership style with exceptional communication and sound business judgment.
• Commitment to the highest standards of food safety, sanitation, workplace safety, and regulatory compliance.
• ServSafe Manager Certification, or the ability to obtain certification within an established timeframe.

Supporting Your Success

• Comprehensive medical benefit options, including Company contributions toward eligible healthcare coverage.
• Build long-term financial security through one of our most valuable benefits, designed to support you well beyond your career.
• Accrual-based PTO and paid holidays designed to support rest, renewal, and work-life balance.
• Opportunities to grow your leadership skills and advance your career within a growing hospitality organization.
• Play a leading role in bringing Café Exchange to life and shaping a hospitality destination unlike any other.

If you're ready to lead with vision, elevate every guest experience, and help define a new standard of hospitality, we'd love to hear from you. Join us as we bring Café Exchange to life and create a destination where exceptional people deliver extraordinary experiences every day.

Table & Banter Hospitality is an Equal Opportunity Employer committed to fostering an inclusive workplace where everyone feels welcomed, valued, and respected. We make all employment decisions based on qualifications, merit, and business needs, without regard to race, creed, color, national origin, nationality, ancestry, age, sex, pregnancy or breastfeeding, marital or domestic partnership status, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, disability, or any other characteristic protected by applicable federal, state, or local law. We believe exceptional hospitality begins with exceptional people and are committed to creating a workplace where every team member can thrive. We participate in the federal E-Verify program to confirm employment eligibility for all newly hired employees.

Pay: $75,000.00 - $82,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Application Question(s):

• Have you ever helped open a new hospitality concept or led a major operational transformation?
• Please describe your experience managing the financial and operational performance of a hospitality business. Include your responsibilities related to budgeting, labor management, inventory, purchasing, scheduling, and profit and loss (P&L), if applicable.
• This position requires flexibility, including evenings, weekends, and holidays as business needs require. Are you able to meet this requirement?
• Please note that we conduct comprehensive pre-employment background checks, which may include a motor vehicle record (MVR) check, as part of the hiring process. Are you comfortable proceeding with this requirement?
• Are you able to work on-site in Berkeley Heights, New Jersey, on a full-time basis? If yes, please briefly describe your commute or relocation plans.

Work Location: In person