General Manager - Cannabis

Who We Are

The Artist Tree is one of the leading operators of California cannabis retail and lounge spaces. We have redefined the modern cannabis experience through stunning design and unique experiences. We currently operate 11 cannabis retail and 2 lounge locations throughout California and are opening additional locations in California and New York in 2026/2027. The Artist Tree was the first recreational cannabis store to open in Fresno, West Hollywood, Oxnard, Laguna Woods and Los Angeles. Each location functions as a hybrid between an art gallery and cannabis boutique, featuring exhibits from local artists. The Artist Tree not only invests in our stores and team members, but also in local communities through frequent charitable campaigns and by hosting community events.

Our second newset addition in Rochester/Henrietta, New York is recruiting a General Manager. If you are interested in branching out into this budding industry, we encourage you to apply to join our team today.

www.theartisttree.com

Position Summary

The General Manager is like the go-to person for the sales team, working right alongside them to boost the store's sales, profits, and keep everything running smoothly. They're the ones who kick things off with top-notch customer service and really set the tone for the team. Plus, they manage everything from supervising the store and the team to diving into sales data to make smart decisions and hit those goals. With their charm and motivation, the General Manager trains and inspires everyone, guiding the store toward success!

Duties and Responsibilities

• Strategic development of business initiatives in partnership with Corporate Leaders, focused on enhancing customer retention and acquiring new clientele.
• Ensure that all associates and leadership fulfill the training program requirements and cultivate comprehensive product knowledge across all product categories.
• Effectively communicate and ensure the achievement of store productivity targets and key performance indicators (KPIs).
• Recruit, train, and motivate a proficient sales team that accurately represents and conveys our brand message to our customers.
• Oversee and manage the sales environment, delivering ongoing coaching on the sales training process to ensure optimal customer service and maximize sales performance.
• Ensure that store merchandising, cleanliness, and safety standards are implemented effectively in accordance with established guidelines, and that visual standards are consistently maintained.
• Report customer feedback and product-related issues or requirements to Corporate Leadership to enhance customer service and drive sales growth.
• Implement targeted development programs for all store management and supervisors by clearly defining responsibilities and providing comprehensive training, coupled with regular follow-up and constructive feedback. Foster and cultivate positive relationships within the community to enhance business generation, increase brand awareness, and develop a pool of qualified candidates for key open positions.
• Oversee and execute store opening and closing procedures, which encompass counting register funds, processing bank deposits, conducting cash drops, managing register operations, and ensuring the security of the facility.
• Conduct regular store meetings with District Manager to ensure accurate and consistent communication with employees.
• Oversee loss prevention policies and procedure to be 100% compliant. Works with Districtg Manager on performance coaching, documentation and terminations Maintains financial records: drops, invoices, expenses, payroll.
• Supervise operational audits and responsibilities to guarantee the efficient and accurate processing of all transfers, damages, shipping, and receiving activities, thereby maintaining the integrity of inventory management.
• Operates within all assigned budget parameters, guidelines and goals Works directly with BOH Manager to ensure best practices are being followed Timesheet and payroll management for all store departments.
• Oversee the payroll budget and weekly hours to ensure optimal sales floor coverage by preparing store schedules two weeks in advance and making adjustments as required to align with business needs.
• Manages Repairs and Maintenance needs of store location.
• Perform other duties as assigned, requested or deemed necessary by the General Manager

Experience/Knowledge/Education:

• Three (3) or more years experience as a Store or General Manager
• Basic knowledge of cannabis products, and state and local cannabis compliance laws preferred

Skills/Abilities/Other Requirements:

• Must be 21 or older
• English speaking or bilingual
• Ability to compute basic mathematical calculations
• Ability to lead, prioritize, organize and make good judgments
• Well versed in communicating effectively and concisely
• Dependable
• Reliable transportation

Physical Requirements:

• Standing and walking for long periods of time
• Repetitive bending, stooping, reaching, twisting, lifting and carrying
• Reaching above, at and below shoulder level
• Lifting and carrying unassisted up to 30 lbs. of bulk goods

Employee Benefits: Employee Assistance Program (EAP), United Pet Care, and employee discounts

Disclaimer: We have recently been made aware of scams involving individuals falsely claiming to represent The Artist Tree and offering fake job opportunities. Please be advised that all legitimate job openings will be listed on our website and verified job platforms. We will never ask for personal financial information or payments as part of the hiring process. If you receive any suspicious communication, please contact us directly to confirm its legitimacy and exercise caution when sharing sensitive information.

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• Employee discount

Work Location: In person