GENERAL MANAGER - CEBU

GENERAL MANAGER - CEBU

Pay: From ₱30,000.00 per month

Job Description:

We are looking for a dynamic, strategic, and results-driven General Manager to lead, scale, and oversee our Cebu Operations.

KEY RESPONSIBILITIES

Oversee day-to-day operations of the Cebu/Visayas branch, ensuring full alignment with group-wide standards, policies, and revenue goals.

Develop and execute strategic business plans to penetrate key industries in Cebu and neighboring markets (e.g., manufacturing, logistics, retail, hospitality, BPO/corporate, and services).

Drive revenue growth by identifying new business opportunities, responding to RFPs, and securing manpower supply contracts.

Build and nurture strong, long-term relationships with corporate clients, HR directors, and plant managers across various sectors.

Act as the senior escalation point for client needs, ensuring SLAs are consistently met or exceeded.

Lead, mentor, and evaluate local operational teams, including Recruitment Specialists, Onboarding Officers, Account Executives, and Administrative Staff.

Foster a performance-driven culture focused on fast turnaround times, document compliance, and client-centric service delivery.

Partner with internal HR to ensure recruitment and onboarding workflows maintain 100% statutory and legal compliance with labor regulations.

Lead, mentor, and evaluate local operational teams, including Recruitment Specialists, Onboarding Officers, Account Executives, and Administrative Staff.

Foster a performance-driven culture focused on fast turnaround times, document compliance, and client-centric service delivery.

Manage the branch budget, operational expenditures, and P&L targets.

Oversee billing, collection timelines, and payroll accuracy in coordination with the central finance department.

Optimize resource allocation to maintain profitable margins on all client contracts

QUALIFICATIONS

Industry Experience (Mandatory): Minimum 5+ years of progressive leadership experience (as a Supervisor, Manager, or Operations Head) strictly within a Manpower, Staffing, or HR Outsourcing Agency.

Local Market Knowledge: Deep understanding of the Cebu and Visayas business landscape, labor market trends, and regional industry networks.

Track Record: Proven success in business development, client acquisition, and operational management in high-volume manpower environments.

Compliance & Labor Law: Strong working knowledge of Philippine Labor Standards, Department Orders (e.g., DOLE DO-174), and statutory compliance requirements.

Leadership & Drive: Exceptional executive presence, negotiation abilities, strategic thinking, and team-building skills.

Education: Bachelor’s degree in Business Administration, Human Resource Management, Commerce, or a related field (Master’s / MBA is an advantage).