General Manager

Duties

🌿 General Manager – Commercial Interior Landscaping 🌿

Buffalo, NY | Full-Time | Leadership Opportunity Botanicus, a leader in interior landscaping , is seeking an experienced General Manager to oversee operations, lead our team of plant care technicians, and drive growth through innovative design and exceptional customer service.

Key Responsibilities 🌱 Design, Sales & Marketing

• Develop and implement strategies to expand our client base and generate new business
• Collaborate with the design team to create innovative interior landscaping solutions
• Conduct market research and stay ahead of industry trends

👥 Team Training & Leadership

• Lead, mentor, and support field technicians to ensure service excellence
• Develop and implement training programs to strengthen technical and customer service skills
• Foster a collaborative, positive, and growth-focused team culture

🌿 Customer Care

• Serve as the primary point of contact for key clients
• Ensure customer satisfaction by resolving issues quickly and effectively
• Build long-term client relationships through proactive communication and tailored solutions

📊 Operations & Administration

• Oversee scheduling, procurement, and inventory management
• Manage budgeting, forecasting, and invoicing in partnership with accounting
• Prepare performance reports and identify areas for operational improvement

Qualifications

• Proven experience in general management or a leadership role in a commercial service business
• Strong sales and marketing skills with ability to drive business growth
• Track record of leading and developing high-performing teams
• Excellent customer service and client relationship management skills
• Proficiency in operations, administration, and basic financial management
• Strong organizational, communication, and multitasking abilities

Why Join Botanicus?

• Lead a growing team passionate about plants and people
• Contribute to creative, green solutions that bring nature indoors
• Competitive compensation and growth opportunities

🌟 Bring your leadership, creativity, and business expertise to Botanicus — and help us add GREEN to Western New York businesses !

👉 Apply now at www.botanicus.com/jobs/ Hours & Benefits

Standard weekday business hours. Occasional installs or plant deliveries on weekends.

Requirements

• Qualifications

• Proven experience in general management or a leadership role in a commercial service business

• Strong sales and marketing skills with ability to drive business growth

• Track record of leading and developing high-performing teams

• Excellent customer service and client relationship management skills

• Proficiency in operations, administration, and basic financial management

• Strong organizational, communication, and multitasking abilities.

• Bring your leadership, creativity, and business expertise to Botanicus — and help us add Nature to Western New York businesses!